Hotel Amatte San Miguel de Allende

The hotel is beautiful and spotless. The terrace views are stunning, and strolling through the galleries or by the pool is truly relaxing. Warm staff super kind, friendly, and professional. Our room was spacious, comfortable, and wonderfully cozy. We had a fantastic stay ☺️

I stayed at Amatte Wellnest Community in San Miguel de Allende in August, 2025 and it was exactly the kind of escape I was looking for. Tucked into a quiet part of the city with stunning views of downtown the property blends modern design with a peaceful, grounding energy that’s hard to describe. My room was beautifully minimalist—earthy tones, comfortable bedding, and lots of natural light. I especially loved the rooftop space, which was perfect for watching the sunset and enjoining a cocktail. The staff were warm and attentive without ever being intrusive. We felt genuinely cared for by everyone there. Amatte feels less like a hotel and more like a sanctuary. It’s ideal if you’re looking to unplug, reflect, and nourish yourself. Tip: Bring good walking shoes—the terrain is a bit hilly, and you’ll want to explore the surrounding area too. I’ll absolutely return, and I’ve already recommended it to a few friends. A true gem in San Miguel.

Very nice and clean hotel. Service was excellent. Nice view of San Miguel de Allende. Shuttle transfer to and from el centro.

Todo excelente, servicio, alimentos, comodidad de las habitaciones etc

Muy bien ubicada , bonito y transporte al centro . Excelente opción !!

Personal amable y atento. Instalaciones excelentes. La alberca no climatizada y por su ubicación no se antoja tanto utilizarla. Los 3 días de estancia los restaurantes no tenían alimentos del menú y el brunch dominical, a mi gusto muy limitado para su costo.

Extremely disappointing service and communication. I’ve been trying to reach this hotel for over three months—most recently for the past three weeks—with no consistent response via email, phone, or WhatsApp. When I finally connected with the reservations manager, Pedro, he promised complimentary services and upgrades and said he would confirm details with the general manager, restaurant manager, and executive chef. That was three days ago, and I’ve heard nothing since. No follow-up, no follow-through. I call, message and email, with no responses whatsoever. As a guest, how can anyone feel confident booking at a property that calls itself a luxury 5-star experience but fails to deliver even basic communication? This lack of professionalism and service is unacceptable—especially when planning a special occasion. Truly disappointing and concerning. Beware before booking. The general manager needs to reach out to me and rectify this immediately.

Excellent

No vale la pena pagar 750 pesos por el desayuno. Había demasiadas moscas y los postres estaban repletos de ellas. La comida de mala calidad.