El Búho Lagoon Bacalar

Espectacular. Amamos más a bacalar en esta estancia. Muy recomendada

really good location to maximise the lake, and not be too close to the town centre- also friendly staff.

we found the price a bit too high for the quality of the accommodation and in comparison to other more sleek accommodations in a similar price category.

The property had a lovely setting right on the lagoon.The rooms were very brightly decorated and comfortable with A/C. very nice deck with the second floor room. it’s a beach club so there are other people around in the sun area. you could go directly into water from the deck area. There was a restaurant and bar with very nice food and drink. All the staff were friendly and helpful.

Highly recommend. Yvonne was amazing host!

well located, great hosts, helpful.

Some reason all of QR region has very low pressure showers - including here. Not sure why !

perfect location

The location is fabulous

The facilities are a bit meh

Location is great! Right in front of the lagoon and close to downtown too. The wooden deck and structures are really nice and diverse. We like them a lot. The SUP tour was amazing, the guides rock! They were super friendly and I think it was fairly priced for what they offer. Although some people complain about the continenral breakfast, we liked it and it. The room was quite big and they AC worked well. We also enjoyed the private terrace outside of the room.

Wifi signal was bad. It's a good think if you want to disconnect, but a bad one, if you need it. Check in and out process wasn't good. There is a mismatch of information. Booking.com says 8 PM, hotel signs say 10 PM, but staff says 7 PM. Music was too loud and too late (past 10 PM). We needed to sleep early because we needed to leave early for the tour and couldn't sleep. I had to ask to the staff to turn it down. Lighting in the room is too bright and only cold light. =/ It's true that they charge for everything extra. Just be aware of it. Yes, they tell you in advance, but it's still annoying given the Hilton prices they charge. We liked the place overall, but will try a different one next time given the price vs quality ratio.