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7.5 / 10 Guest Rating

Heritage Inn Hotel

700 East Main Street, Watertown, us

Heritage Inn Hotel - main view

About the Property

City Views
Enjoy stunning views of the city from the comfort of your room at Heritage Inn Hotel.

Convenient Amenities
From free WiFi to room service and a 24-hour front desk, we ensure your stay is hassle-free and comfortable.

Nearby Attractions
Explore nearby attractions such as the University of Wisconsin-Whitewater and Hoard Historical Museum during your stay at our non-smoking property.

Experience a relaxing stay with us at Heritage Inn Hotel. Book now for a memorable visit to Watertown!

Facilities & Amenities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Luggage storage
Ironing service
Car hire
Non-smoking throughout

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

When traveling with pets, please note that an extra charge of US$15 per pet, per night applies. Please note that the property can only allow pets with a maximum weight of 50 pounds. Please note that not all rooms are pet friendly. Please contact the property directly for more details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.5
Very Good252 verified reviews
AI Summary

Guests highly rate the polite and attentive staff and frequently praise the convenient location.

Categories

Cleanliness5.5
Service9.4
Location10.0
Room Quality6.4
Amenities6.4
Value for Money7.4
Food and Beverage6.5
Overall Experience8.4

Select topics to read reviews

N
NehringusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 27, 2026

"Exceptional"

10.0
Helpful?
N
NehringusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 27, 2026

"Exceptional"

10.0
Helpful?
N
NehringusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 27, 2026

"Exceptional"

10.0

Staff was very friendly and accommodating, I will continue as a returning customer to this facility.

Helpful?
P
PancierausUS
Verified booking
couple
Standard Room
Stayed in Jun 22, 2026

"Met expectations; cost was equivalent to what you get"

6.0

good location to get to nice coffee shop/bookstore and having a jetted tub that was clean and functional.

The smell of the lobby is that of air freshener intended to cover up the smell of nicotine/smoke. Luckily our room didn't have the same scent. The bed was not comfortable; the sheets came off easily leaving us on a crinkly mattress protector.

Helpful?
C
CenausUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 22, 2026

"Great!"

9.0

The room size, the beds, the staff was very nice. Great location

There were no Kleenex in the room

Helpful?
T
TroyusUS
Verified booking
couple
Standard Room
Stayed in Jun 17, 2026

"Exceptional"

10.0
Helpful?
C
CardonausUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 16, 2026

"Good"

1.0
Helpful?
M
MichelleusUS
Verified booking
couple
Standard Room
Stayed in Jun 15, 2026

"Horrible"

1.0

I need a refund for this property. It was dirty, the bed felt like a box spring. Noisy, seemed like it was a extended stay and people living there. Had kids running all around, noisy. We checked out Friday morning and went elsewhere. Please call me at 608-445-2951 to discuss a refund on this stay. It was horrible

Dirty hotel, bed was like a box spring, bugs, tv wasn't working, noisy

Helpful?
K
kimusUS
Verified booking
couple
Standard Room
Stayed in Jun 14, 2026

"Good"

4.0

Please advertise that it is also a place people live, it's not a bad place but not for traveling guest , we did not stay left and went home

Helpful?
R
RoeusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 14, 2026

"Very Good"

7.0

The hotel is quite basic. It was clean and the room was comfortable. They have a very loyal group of people who stay there often.

There's no house phone. Had to go all the way from the second floor farthest room to the front desk to ask for toilet paper and tissues. The guy reached under the desk and plopped a single roll of toilet paper down on the counter and left. There was no coffee although there was a coffee maker on a high shelf. Thank goodness there's a fast food place across the street.

Helpful?