Heritage Inn Hotel

Staff was very friendly and accommodating, I will continue as a returning customer to this facility.

good location to get to nice coffee shop/bookstore and having a jetted tub that was clean and functional.

The smell of the lobby is that of air freshener intended to cover up the smell of nicotine/smoke. Luckily our room didn't have the same scent. The bed was not comfortable; the sheets came off easily leaving us on a crinkly mattress protector.

The room size, the beds, the staff was very nice. Great location

There were no Kleenex in the room

I need a refund for this property. It was dirty, the bed felt like a box spring. Noisy, seemed like it was a extended stay and people living there. Had kids running all around, noisy. We checked out Friday morning and went elsewhere. Please call me at 608-445-2951 to discuss a refund on this stay. It was horrible

Dirty hotel, bed was like a box spring, bugs, tv wasn't working, noisy

Please advertise that it is also a place people live, it's not a bad place but not for traveling guest , we did not stay left and went home

The hotel is quite basic. It was clean and the room was comfortable. They have a very loyal group of people who stay there often.

There's no house phone. Had to go all the way from the second floor farthest room to the front desk to ask for toilet paper and tissues. The guy reached under the desk and plopped a single roll of toilet paper down on the counter and left. There was no coffee although there was a coffee maker on a high shelf. Thank goodness there's a fast food place across the street.