The Horton Hotel and Rooftop Lounge

Room and amenities were phenomenal and clean. Great access to downtown and local eateries as well as great local discounts from staying at the Horton! Will definitely be back.

We came with friends from out of town for New Years and enjoyed ourselves! We had the roof to ourselves for awhile and the view was beautiful. The cocktails were also wonderful and the staff is so inviting. We will be back!

Every year from 2020, we have made time to visit the wonderful Horton Hotel in Boone, North Carolina. New Years Eve 2023 will be our last. We paid over $1,049 to stay two nights (minimum stay requirement) at the boutique hotel. A price we have always felt was high but nonetheless budgeted for due to the outstanding service and amenities provided during their New Years eve weekend festivities. These included in the previous year, dedicated rooftop access, multiple heaters for comfort, drink certificates (3 per person), unlimited hors d'oeuvre’s, a champagne toast at the ball drop, and live music. This New Year’s Eve was quite the opposite experience. My wife and I returned from a wonderful multi course dinner from Vidalia (highly recommend) to retrieve our rooftop pass (bands) for the evening and begin socializing with many of the guests that returned from the prior year to enjoy the same experience yet again. These guests included unnamed locally elected officials, University Department Heads, and other elected officials from other states. We were all happy to see one another and re-unite for another pleasant evening at the Horton to ring in 2024. The complete opposite was experienced. The hors d’oeuvres were nonexistent, there were no free drink coupons, there was only 1 heater working (if you can call it that). So, we all treated it begrudgingly lightly, purchased our drinks, and continued to enjoy each other’s company. About 1130PM we were advised that last call would be shortly after midnight, although the year before the bar stayed open until 1am, Again, we conceded. We went to close our tabs at approximately 1145pm and went ahead and requested our complimentary champagne toast for midnight with our friends and loved ones. Upon which, after closing the tab, the bartender politely asked what tab we were putting our champagne toast on? That was the last straw, and we enjoyed our New Year’s Eve with our friends without the appreciation of gratuity of the management and staff of the Horton Hotel. My wife and I took time to calculate the following figure of nearly $3,850 (room/tax, drinks, food). This is approximately how much we have spent at the Horton Hotel since we began coming a couple of years ago as regular guests (excluding tips). We will no longer be regulars, and we will no longer support the Horton Hotel.

If having a window in your room is important to you, ask about it when you make your reservation. I was unaware when my reservation was made. After complaining I was told my room had a small window and the view was of the building next door. Not what I was looking for in the mountains. I ended up cancelling but it was outside the cancellation window so I lost my deposit.

We spent the Christmas weekend at the Horton Hotel and we had a wonderful stay. The hotel staff was in constant communication with us and provided detailed information about checking in and amenities they offered. Our check in was uneventful and the entire staff was courteous and professional. The Horton is also very pet friendly, we sometimes travel with our dog. We had a nice room on the lower level and we really enjoyed the bar, the artisan breakfast and the rooftop lounge. Their old fashioned’s are really good. The Horton is a boutique hotel with a lot of charm and history and is within walking distance to restaurants, shops and local bars. The staff did a great job with Christmas decorations and making us feel at home. I highly recommend the Horton Hotel if you are looking for a great place to stay in downtown Boone.

The Horton Hotel is a very nice hotel with comfortable beds and a great location. the service at every position including the rooftop lounge was excellent. We will definitely stay here if/when we return to Boone and we recommend it to you.

The check into this hotel is unsatisfactory-there is no loading or unloading in front of the busy street! We had to come through the back entrance, which was unsafe, and other businesses were parked in the way! The room itself had a small window facing the hallway, and the window blind left a good 2 inch opening where you could actually see into the bed! The staff was not in power to make a decision at all- we waited to see if we could check out earlier than planned for the manager to OK this. She never took any initiative to contact us as we waited for a response. There were four pegs on the wall to hang our clothes on and jackets No dressers or a desk. We will never stay here again, and actually found Blowing Rock a much better community.

An absolutely beautiful experience. The entire staff was so welcoming and such a perfect location in the middle of downtown Boone... It was outstanding!

Good decor in the rooms

Amazing hotel full of charm in the heart of Boone! There is so much attention to detail and comfort in each room and every visit we have had has been top notch! So much fun to enjoy the rooftop bar (great views), and bonus if you have Delaney as your server. She was fun and so helpful with drink selections! After a great nights sleep you can look forward to yummy breakfast choices from Stick Boy Bread Company. Can’t say enough good about all our visits to The Horton!