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5.8 / 10 Guest Rating

Big Apple Hotel

18 The Queens Drive, Montego Bay, jm

Big Apple Hotel - main view

About the Property

Luxurious Accommodation with Stunning Views

Outdoor Swimming Pool and Delicious Dining Options

Convenient Amenities and Services for a Relaxing Stay

Book your stay at Big Apple Hotel for a memorable and relaxing experience in Montego Bay.

Facilities & Amenities

Offsite parking discounted rates available
Nightclub
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Ironing service

Important Information

Check-in & Out

Check-in
Check-out02:00 PM

Property Notes

This property will not accommodate hen, stag or similar parties.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

5.8
Good142 verified reviews
AI Summary

Guests highly rate the and frequently praise the .

Categories

Cleanliness3.5
Service8.5
Location9.5
Room Quality4.0
Amenities4.5
Value for Money6.5
Food and Beverage2.5
Overall Experience7.5

Select topics to read reviews

R
Robert
Verified booking
Standard Room
Stayed in Sep 4, 2025

"Good"

4.0

Door to room was damaged. TV/WIFI did not work. No means of obtaining food or beverages on the property. Bathroom toilet seat pitted and rusty looking. No shower head in shower. Electical sockets damaged; half of them didn't work. The whole place was run down; in disrepair. Next time will stay at the HOTEL GRAND A VIEW, across the street.

Helpful?
D
Denise
Verified booking
Standard Room
Stayed in Aug 31, 2025

"Good"

2.0

It’s old needs updating and looks very unclean reception staff very unhelpful

Helpful?
L
LawrencejmJM
Verified booking
solo traveller
Standard Room
Stayed in Jul 30, 2025

"Big apple need to clean up and have better smell"

1.0

The view that's all

Hotel is dirty and smell very bad 🤢🤢

Helpful?
J
Janet
Verified booking
Standard Room
Stayed in Jul 25, 2025

"Good"

4.0

The staff was pleasant and polite.

Helpful?
D
DanilIL
Verified booking
solo traveller
Standard Room
Stayed in Jul 21, 2025

"Very good"

8.0
Helpful?
A
Ashley
Verified booking
Standard Room
Stayed in Jul 21, 2025

"Good"

2.0

Had to go some where else to stay because the place is dirty and smells awful .Never again

Helpful?
L
Lueveater
Verified booking
Standard Room
Stayed in Jul 21, 2025

"My best"

10.0

Let's start with the greeting. Don't want to mention that the airlines lost my luggage but it is what it is. Chris and Face helped me to obtain clothes and toiletries due to the fact i had nothing. They made me feel safe and comfortable. The rating chart is too low if i could i wold give them 10 stars. This nice quiet family owned resort is kind and compassionate They make you feel like you're apart of their family. Thabk you for you kindness.

Helpful?
A
AnonymoususUS
Verified booking
family with young children
Standard Room
Stayed in Jul 21, 2025

"Horrible"

1.0

Nothing everything was horrible

It wasn’t no hot water, the room was horrible and when I got there the room wasn’t ready had to sit outside until they was done cleaning it and my original room that I booked they gave it to somebody else .. It wasn’t a hotel it was a guest house the worst experience I had in my life .. I wouldn’t recommend nobody to booked their customer service was also horrible.

Helpful?
B
BrownjmJM
Verified booking
young couple
Standard Room
Stayed in May 22, 2025

"Very good"

8.0
Helpful?
A
AndreusUS
Verified booking
group
Standard Room
Stayed in Apr 30, 2025

"Was perfect for the one night"

9.0

Was available however didn't have, was against time

Nothing!

Helpful?