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5.8 / 10 Guest Rating

Big Apple Hotel

18 The Queens Drive, Montego Bay, jm

Big Apple Hotel - main view

About the Property

Luxurious Accommodation with Stunning Views

Outdoor Swimming Pool and Delicious Dining Options

Convenient Amenities and Services for a Relaxing Stay

Book your stay at Big Apple Hotel for a memorable and relaxing experience in Montego Bay.

Facilities & Amenities

Offsite parking discounted rates available
Nightclub
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Ironing service

Important Information

Check-in & Out

Check-in
Check-out02:00 PM

Property Notes

This property will not accommodate hen, stag or similar parties.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

5.8
Good142 verified reviews
AI Summary

Guests highly rate the and frequently praise the .

Categories

Cleanliness3.5
Service8.5
Location9.5
Room Quality4.0
Amenities4.5
Value for Money6.5
Food and Beverage2.5
Overall Experience7.5

Select topics to read reviews

B
BernardgbGB
Verified booking
family with young children
Standard Room
Stayed in Jul 13, 2024

"Never again"

2.0

Staff were friendly

Cockroaches Very old needs a refurbishing Lose wires

Helpful?
S
ShemarjmJM
Verified booking
young couple
Standard Room
Stayed in Jul 11, 2024

"Disappointing"

4.0
Helpful?
D
Deverton
Verified booking
Standard Room
Stayed in Jul 9, 2024

"Good"

2.0

Big Apple is Bad news Dirty,Mosquitoes eat you alive No WiFi they will lie about the WiFi NO FOOD, I mean no food at all. Totally rundown, no glass in the window to my room. Toilet does not work, no water in the face basin Dangerously exposed electrical cables Broken smoke alarm No shower head on shower Lots of mess in the pool They promised free shuttle to the airport but the driver will still charge you $3000 when dropped off although the fair is $2000 on chartered taxi and $150 on route taxis. You won’t see professionally looking staff just two men smoking mariwana. SOMEONE TRIED TO ENTER MY ROOM AT 2AM THANKFULLY MY DOOR WAS LOCKED. I didn’t sleep after that The decision is your but you’ve been warned.

Helpful?
C
Charles
Verified booking
Standard Room
Stayed in Jul 8, 2024

"Good"

2.0

I didn’t stay at the property because they had no running water and no air conditioning after the hurricane beryl. I am waiting on a refund from the charges

Helpful?
G
GordongbGB
Verified booking
young couple
Standard Room
Stayed in Jul 5, 2024

"Exceptional"

10.0
Helpful?
P
Patrick Brown and Abeba
Verified booking
family_with_children
Standard Room
Stayed in Jun 19, 2024

"Good"

4.0

Hotel needs to be renovated

Helpful?
A
AnthonyjmJM
Verified booking
young couple
Standard Room
Stayed in May 26, 2024

"Bad"

1.0
Helpful?
C
ChrisgbGB
Verified booking
solo traveller
Standard Room
Stayed in May 23, 2024

"Enjoy...but be careful with personal belongings"

7.0

Where the hotel is in a good location, renovations are ongoing without the use of the restaurant for breakfast etc.

Unfortunately had two phones and cash stolen from the room whilst I was sleeping...if you book this hotel..be sure that your door is fully closed and that you have not drank too much rum when sleeping.! The hotel needs to provide safes in the rooms regardless of CCTV onsite.

Helpful?
A
A&rjmJM
Verified booking
young couple
Standard Room
Stayed in May 18, 2024

"Good staf great energy"

8.0
Helpful?
A
AvacaCA
Verified booking
family with young children
Standard Room
Stayed in May 12, 2024

"Bad"

1.0

The room was spacious and it was close to the airport.

The facility were not clean and had a fishy odor. My child went through the second floor balcony grill and almost fell to her death. I had one towel for 3 people and it stinks. I had to ask them to clean my room before entering. There were no water or juice for purchase on the property.

Helpful?