room Select Tetuán

Amazing hotel, directly in the center so I could walk everywhere. Staff super friendly, the coffee downstairs was also amazing. 10/10 experience, they have partner hotels all around Spain and Italy-I will be booking through them again.

Very clean rooms, amazing staff, directly in the city center.

Tout

Rien

Goede ligging in het centrum , heel aardig personeel en super schoon

Alles was top!

Please try to avoid this hotel as much as you can. I checked in during the afternoon and discovered the shower in my room was broken. The water temperature fluctuated between scalding hot and freezing cold, and I actually burned my arm because of it. I reported the issue to the receptionist, Miranda. She told me she had already asked a colleague to fix it, so I went out for the afternoon. When I returned around 9 p.m., she claimed everything was fixed, but it was not. The shower was still unusable. After spending several hours outside in 40-degree Sevilla heat, being unable to shower was incredibly frustrating. Miranda told me several times that there was nothing she could do because she was "only a receptionist." I didn't feel like she had any intention of helping me. It was only after I showed her on Booking.com that there were still rooms available that she finally agreed to move me. However, when we went to see the new rooms, she tried twice but somehow could not open the doors with the keys. I don't know if this was intentional or not, but by that point, it was already 10 p.m. after a long, exhausting day. I told her I was checking out and requested a full refund for my three-day reservation since I couldn't actually use the room. I didn't want to waste any more time in this horrible hotel. She agreed and even said, "I totally understand how you feel." At that late hour, I had to scramble to find new accommodation. Because it was a music festival weekend, everything was super expensive, and I had to overpay significantly to find a usable hotel at the last minute. The nightmare continued the next day. When I messaged her about the refund, she ignored me. I had to go back to the hotel to confront her in person. Luckily, I was still in Sevilla; I can't imagine getting this resolved if I had already left the city. When I confronted her, she started lying to my face.

Everything except the location. The location is good, but everything else is bad. Especially the service and the facility.

Great location, friendly staff, nice place to stay, calm space.

The breakfast was just 1 item from the cafe downstairs and it was very dry. Great coffee though.

Perfect spot near main attractions and between shops and restaurants. Spotlessly clean, air conditioned rooms, friendly staff. I will return.

The premier room was comfortable for one night. The location very good!