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8.5 / 10 Guest Rating

Balkon Boutique Hotel

Avenida 10 entre calle 60 y 62, Playa del Carmen, mx

Balkon Boutique Hotel - main view

About the Property

Luxurious Stay in Playa del Carmen

Charming Accommodations: Experience comfort and style in every room at Balkon Boutique Hotel, complete with modern amenities including flat-screen TVs, air conditioning, and private balconies in select rooms.

Relaxation and Convenience: Unwind by the outdoor swimming pool, take advantage of the free WiFi, and explore the area with ease using the tour desk services. Enjoy the convenience of airport transfers and bicycle rentals for a seamless stay.

Ideal Location: Perfectly situated near Playa del Carmen Beach and various attractions, including Playacar Beach and ADO International Bus Station, our hotel offers easy access to the best of the area.

Ready to experience the charm of Balkon Boutique Hotel? Book your stay now for a memorable getaway in Playa del Carmen!

Facilities & Amenities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Terrace
Family rooms
Lift / Elevator
Luggage storage

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Double Room, 1 Queen Bed - Photo 1
Double Room, 1 Queen Bed - Photo 2
Double Room, 1 Queen Bed - Photo 3
Double Room, 1 Queen Bed - Photo 4
Double Room, 1 Queen Bed - Photo 5
Double Room, 1 Queen Bed - Photo 6
Double Room, 1 Queen Bed - Photo 7
Double Room, 1 Queen Bed - Photo 8
Double Room, 1 Queen Bed - Photo 9
1/9

Double Room, 1 Queen Bed

1 Queen Bed183-sq-foot room with city views Internet - Free WiFi Entertainment - 42-inch flat-screen TV with digital channels and NetflixFood & Drink - Minibar (fees may apply)Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, and rainfall showerheadPractical - Safe, laptop workspace, and iron/ironing board (on request)Comfort - Air conditioning and daily housekeepingNeed to Know - Toothbrush and toothpaste not availableNon-Smoking

17 m2
Sleeps 2
1 Queen Bed (150-160 cm wide)
Amenities
MinibarShowerSafety deposit boxTVAir conditioningHair dryer

Double Room, 1 Queen Bed

Non-refundable
Breakfast Included
20% OFF$57.04

$45.63

Includes taxes & fees

Guest Reviews

8.5
Excellent353 verified reviews
AI Summary

Guests highly rate the friendly and helpful staff and frequently praise the great location near beach.

Categories

Cleanliness8.0
Service9.0
Location8.5
Room Quality8.0
Amenities8.5
Value for Money8.5
Food and Beverage8.5
Overall Experience9.0

Select topics to read reviews

A
AdelinabrBR
Verified booking
family_with_children
Standard Room
Stayed in Jan 17, 2026

"Foi um ótimo custo-benefício."

10.0

O terraço, a decoração e o atendimento.

Foi preciso trocar o cofre do meu quarto, porque não estava funcionando e isso tomou certo tempo, mas os funcionários fizeram de tudo para agilizar. A minha cama não era muito confortável, o colchão tinha partes afundadas, mas a cama da minha filha estava boa.

Helpful?
A
Andres felipecoCO
Verified booking
family_with_children
Standard Room
Stayed in Jan 14, 2026

"Calidad precio no me gusto me parecio muy costoso para los servicios que presta"

6.0

Limpio

Las. Toallas rotas , cafetera mala.

Helpful?
W
WillydeDE
Verified booking
couple
Standard Room
Stayed in Jan 13, 2026

"Everything you need!"

10.0

Amazing rooftop terrace with a pool and a view of the ocean. Good location to walk to the public beach as well as to the centre. Very friendly and kind staff. Would stay every time again.

Helpful?
J
José RicardomxMX
Verified booking
couple
Standard Room
Stayed in Jan 11, 2026

"Exceptional"

9.0

La cama era cómoda

La vista de la ventana era una pared

Helpful?
D
DmitrievaruRU
Verified booking
solo_traveller
Standard Room
Stayed in Jan 9, 2026

"Excellent"

8.0

La atención al cliente estuvo al 100. Todas las peticiones se atendieron el mismo día. Siempre hay alguien en la recepción, también hay chat del hotel entonces cualquier duda, pregunta se resuelve rápido.

La limpieza podría ser mejor tanto de habitaciones como de la piscina

Helpful?
A
AndreaitIT
Verified booking
extended_group
Standard Room
Stayed in Jan 8, 2026

"Buon soggiorno"

9.0

Posizione abbastanza buona, personale gentile

Alcuni dettagli della camera

Helpful?
S
SteveusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jan 5, 2026

"Good"

5.0
Helpful?
L
Luis EnriquemxMX
Verified booking
couple
Standard Room
Stayed in Jan 5, 2026

"Exceptional"

10.0
Helpful?
K
KujawadeDE
Verified booking
solo_traveller
Standard Room
Stayed in Jan 3, 2026

"Die Lage und das Personal waren ausgezeichnet, allerdings hat der Lärm in der Nacht den Aufenthalt etwas beeinträchtigt."

8.0

Das Personal war super nett und hilfsbereit. Vom Hotel waren es nicht mal 10 Minuten zu Fuß zum öffentlichen Strand Playa72 und der Strand war wunderschön.

Nachts war es draußen sehr laut und man konnte im Zimmer leider alles hören.

Helpful?
G
GiraldocoCO
Verified booking
extended_group
Standard Room
Stayed in Jan 2, 2026

"Exceptional"

10.0

Desde el primer momento recibimos una atención muy cordial y también estuvieron pendientes a ayudarnos con sugerencias de toures, restaurantes y transportes. Las habitaciones son amplias, limpias y tienen detalles súper lindos.

Podrían tener un servicio de mini bar de manera opcional en las habitaciones.

Helpful?
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