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8.5 / 10 Guest Rating

Balkon Boutique Hotel

Avenida 10 entre calle 60 y 62, Playa del Carmen, mx

Balkon Boutique Hotel - main view

About the Property

Luxurious Stay in Playa del Carmen

Charming Accommodations: Experience comfort and style in every room at Balkon Boutique Hotel, complete with modern amenities including flat-screen TVs, air conditioning, and private balconies in select rooms.

Relaxation and Convenience: Unwind by the outdoor swimming pool, take advantage of the free WiFi, and explore the area with ease using the tour desk services. Enjoy the convenience of airport transfers and bicycle rentals for a seamless stay.

Ideal Location: Perfectly situated near Playa del Carmen Beach and various attractions, including Playacar Beach and ADO International Bus Station, our hotel offers easy access to the best of the area.

Ready to experience the charm of Balkon Boutique Hotel? Book your stay now for a memorable getaway in Playa del Carmen!

Facilities & Amenities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Terrace
Family rooms
Lift / Elevator
Luggage storage

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Double Room, 1 Queen Bed - Photo 1
Double Room, 1 Queen Bed - Photo 2
Double Room, 1 Queen Bed - Photo 3
Double Room, 1 Queen Bed - Photo 4
Double Room, 1 Queen Bed - Photo 5
Double Room, 1 Queen Bed - Photo 6
Double Room, 1 Queen Bed - Photo 7
Double Room, 1 Queen Bed - Photo 8
Double Room, 1 Queen Bed - Photo 9
1/9

Double Room, 1 Queen Bed

1 Queen Bed183-sq-foot room with city views Internet - Free WiFi Entertainment - 42-inch flat-screen TV with digital channels and NetflixFood & Drink - Minibar (fees may apply)Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, and rainfall showerheadPractical - Safe, laptop workspace, and iron/ironing board (on request)Comfort - Air conditioning and daily housekeepingNeed to Know - Toothbrush and toothpaste not availableNon-Smoking

17 m2
Sleeps 2
1 Queen Bed (150-160 cm wide)
Amenities
MinibarShowerSafety deposit boxTVAir conditioningHair dryer

Double Room, 1 Queen Bed

Non-refundable
Breakfast Included
20% OFF$57.9

$46.32

Includes taxes & fees

Guest Reviews

8.5
Excellent353 verified reviews
AI Summary

Guests highly rate the friendly and helpful staff and frequently praise the great location near beach.

Categories

Cleanliness8.0
Service9.0
Location8.5
Room Quality8.0
Amenities8.5
Value for Money8.5
Food and Beverage8.5
Overall Experience9.0

Select topics to read reviews

C
ClairegbGB
Verified booking
solo_traveller
Standard Room
Stayed in Dec 7, 2025

"Good - would stay again"

9.0

Overall, I had a wonderful stay here. It was perfect as a base for Playa, an easy walk to 5th Avenue, close to the beach, and near grocery stores and cafés. My room was clean and comfortable, and I appreciated having access to TV apps like Netflix. The tea and coffee in the lobby were great quality, and it was really convenient having cold drinking water available. All of the staff were lovely, and I was grateful to be given a late checkout before my evening flight.

The only small concern I had was during checkout: the lady at the desk kept saying “hold on, hang on,” and because my Spanish is basic, I wasn’t sure what she was checking on the computer. It went on for about five minutes, and I wasn’t sure if there was a problem, which made me a bit nervous and panicky because I needed to get to the airport. It just felt a bit abrupt and confusing, although perhaps she was simply checking something. It was just a lack of communication that worried me. Especially as I had to catch a flight.

Helpful?
S
SachabrBR
Verified booking
solo_traveller
Standard Room
Stayed in Dec 6, 2025

"Exceptional"

9.0

Equipe atenciosa e qualificada. Ambiente novo e cama muito confortável

Chuveiro quebrado

Helpful?
J
JaneetusUS
Verified booking
extended_group
Standard Room
Stayed in Nov 27, 2025

"Exceptional"

10.0

Rooftop beds were comfortable, pool was great , the bathrooms are very nice and the the service people are very nice.

The beds were really uncomfortable and rooms were small . The location doesnt seem like a safe to walk in the night.

Helpful?
D
DryskebeBE
Verified booking
couple
Standard Room
Stayed in Nov 26, 2025

"Exceptional"

9.0
Helpful?
C
Carlos FernandocoCO
Verified booking
extended_group
Standard Room
Stayed in Nov 25, 2025

"Exceptional"

10.0
Helpful?
R
RobincaCA
Verified booking
solo_traveller
Standard Room
Stayed in Nov 24, 2025

"My little home-away-from home. I felt so blessed to have this little piece of heaven."

10.0

Free coffee, water and a microwave was available 24/7 in the main lobby. So great. The decor of the rooms is clean, natural decor and fresh. Good ventilation and AC provided a comfortable environment from the heat and humidity. The maids and staff very professional and David the manager personable and always time to chat with good advice about the area. It is located on the fringe of busy 5th Avenue so you can get away from it all. Very close to the best beaches in the north of PdC. The roof top pool and lounge became my afternoon haven.

There is nothing I did not love about the Balkon. I will return !

Helpful?
V
VVgbGB
Verified booking
solo_traveller
Standard Room
Stayed in Nov 22, 2025

"Excellent"

8.0

Nice staff, good location not in the most busy area

Helpful?
S
stephencaCA
Verified booking
couple
Standard Room
Stayed in Nov 20, 2025

"Exceptional"

9.0
Helpful?
C
ClémentinefrFR
Verified booking
couple
Standard Room
Stayed in Nov 18, 2025

"Excellent"

8.0

La chambre, terrasse café et eau à disposition

Helpful?
V
ViktoriahuHU
Verified booking
couple
Standard Room
Stayed in Nov 15, 2025

"Exceptional"

9.0

Nincs a szobában mini hűtő, a széf nem működött.

Helpful?