Moustache Udaipur Luxuria

First the good bits: Communication from the hotel was excellent. The staff were great. The place was clean, the bed was comfy and the shower powerful with plenty of hot water. Towels were fluffy and the shampoo etc provided was lovely. Tea and coffee making facilities in the room and plenty of bottled water were much appreciated. The view of the lake from the bedroom was stunning, as was sunset from the roof. The fit and finish of the interior was high. So lots to like. There are things that the hotel could change to make it better. Our room was really small - this should be made clearer when booking. The rooftop restaurant was very dark, so dark you could not see what you were eating. The food was good but it is worth noting that they only serve vegetarian food and no alcohol. (Which is fine but should really be mentioned in the hotel description) There are things that the hotel can’t do anything about. Access is difficult so anyone with mobility issues should not stay here. There is a steep slope leading to the hotel after quite a long walk up and down other slopes. There is no lift and the stairs are difficult. I have problems with one of my knees after an accident a couple of years ago and found this quite difficult. The hotel is at the end of a poorly lit alley and whilst I never felt unsafe it wasn’t a pleasant walk back to the hotel. I think if you understand the downsides and book yourself one of the larger rooms you might be very happy here.

The location and beautiful view that you get out of your window. Plus it is really close to old city markets and city palace.

The cleanliness is not up to the mark after paying so much money. The same amount of money is also charged by Taj Hotel and you wouldn't have a single thing to complain about and here even after paying the heft price not everything is up to the mark. The following things were disappointing:- 1. I don't understand the concept of charging 100% before arrival? Do any high end hotels like Taj charge 100%? Never. So why charging 100%? 2. Now even after charging 100% price upfront --> During check-in I was bombarded by all kinds of disclaimer such as if you break a glass this much will be charged. If you stain any bedsheet this much will be charged. If you lose a key to your door, this much will be charged. Comparing to Taj --> Only charged ₹1 before arrival and only collected money during checkout. In addition to that, no such disclaimer about accidental stuff. No guest does any of the above on purpose. I lost a key while staying at Taj. Not a single amount of money was charged. This is what you get as a freedom after paying such a price. In short, if you are already spending around 10-15K per night, please book your stay with bigger hotel brands like Taj for full worth of your money.

We stayed at this hotel in Udaipur recently and overall found it to be a mixed experience. The room itself was large and included the amenities listed, which was appreciated. However, the property felt a bit rough around the edges and didn’t quite meet expectations in terms of overall finish and upkeep. The hotel amenities were somewhat limited. The bar had a restricted selection of drinks and no alcohol was served, and the breakfast options were quite limited, which made the experience feel less complete compared to what we had expected. That said, the rooftop terrace was a real highlight. The views were absolutely amazing and provided a beautiful perspective of Udaipur. It felt like a space with great potential that could be utilised more to enhance the overall guest experience. Overall, the hotel has some strong positives, particularly the spacious rooms and the excellent rooftop views, but with improvements to the amenities, breakfast variety, and overall finishing touches, it could offer a much better stay.

Limited drink and food options.

The ambience was so good, the view from the hotel was excellent

Our experience at Moustache Udaipur Luxuria was extremely disappointing. On arrival we were asked to sign an inappropriate form about paying for stains or damage - an insulting way to welcome guests. After refusing, we entered a room with visible black stains on the floor and a filthy shower curtain. The cleanliness was unacceptable. We did not pack and immediately moved to another hotel. Although later the staff apologized and claimed the room was cleaned, and the curtain changed, we had already lost trust in the hygiene standards. Despite not staying even one night, we were fully charged for 3 nights and received no refund, no compensation was offered by the hotel. Completely unacceptable for a hotel presenting itself as 4 star. A. Ravivo

Amazing place, amazing hospitality, top notch staff and food and cleanliness.

We booked presidential suite and our entire experience at this property was really good. Staff was very friendly too.

The location is good, but slightly hard to get to. There are attractions close to the property. The rooms are clean, but the mattresses could be better, they are too bouncy and don’t offer enough support. Bathrooms are clean and have good water pressure which I really enjoyed.

Very good lake side hotel experience