voco Auckland City Centre by IHG

Good location with a fabulous roof deck bar/restaurant that was unfortunately only made available to us for 1 nite out of 4, despite having booked 2 rooms. I spoke with Chris the General Manager who claimed this was a 4 1/2 star hotel, yet he failed to address any of our issues. There are much better hotels in the area for consideration next time

Not the usual experience from the IHG group unfortunately. Ripped towels, infrequent room service, had to demand toilet paper multiple times. Didnt have the usual amenties kits. Behind shower doors where dirty and the grout needed a good clean but room was otherwise tidy. Absolutely NO ventilation. AC is motion sensored and temp limited. The on site laundry was a plus, breakfast was a great selection but the raw bacon was gross. Overall pretty expensive for what it was.

What a great hotel, fabulous room with a view of the sky tower. Lovely black out curtains. Excellent helpful and friendly staff. Location good. Lovely roof top bar. Wide range of breakfast food. Would certainly recommend and stay again. Join the IHG membership for early check in and late check out. Also 20% off food and drinks.

Homeless living right across the street in the alcove.

Was very comfortable stay. Everything we needed was within waking distance. Offered a later checkout when our flight was delayed which was great

Lovely room with plenty of space and views. Everything was great right in the city, but not sure why they put sensors above the bed. There was a bright green light that stayed on it was that bright you had to pull the sheet up to get to sleep.

We had a family of 4 staying but only 2 glasses were provided for water. We found a mouldy jellybean under the bed and items from a previous tenant in one of the drawers. Hotel was clean and had great views, very convenient for inner city stay.

A very nice hotel. Close to all shops, walking distance to the Viaduct. A very nice experience.

The lady who check us in Wednesday morning was literally amazing, Her name began with an A, but hard for me to remember. However, the rest of the staff gave off the impression we worked for them. Sal in the rooftop bar was the worst. Very uncooperative and zero hospitality. We had to call to get our room cleaned. Asked for laundry bags, never got them.

Nice hotel but the restaurant only has pizza for dinner.