WoodSpring Suites Phoenix-Deer Valley

Front desk person...forgot her name... was incredible. Apparently thanks to Hotels.com, she was overbooked by 15. But she was very nice and allowed me to check in. Thank you so much for that. The bed was uncomfortable, the pillows were too soft and the fitted sheet kept coming off and i kept ending up on the mattress pad. Plus the bathroom light never shut off. The button didn't work. Ended up leaving at 1130pm due to the discomfort.

There was no one at the desk for a long time. When she finality showed up, she told all the people in line that she needed to get her coffee and proceeded to go outside to find it making us all wait longer.

There was no soap, toilet paper, no staff to find or answer the phone to get toilet paper. No water in the vending machine. Dirty, I had to wipe the toilet with a towel to get the urine off it and then couldn’t find staff to replace the towel so couldn’t shower. I will never stay in a wood bridge again

This location is not safe for solo travelers.

Kitchenette was nice

The staff member who checked us in was wonderful. It was one of the best hotels we’ve had on our trip, and one of the least expensive. Would definitely recommend and stay again.