Episode Gading Serpong

Encountered Miss Nidya and Miss Jasmine during check in and later when I wanted to extend my room for 1 night. Both of them were very friendly and professional. Which made checking in a breeze! The cleanliness was as expected. The room size (got myself an upgrade) was great! A nice way to start my holiday. Breakfast buffet was quite extensive but the place can be a bit crowded (non guests can also enjoy breakfast as regular patrons).

Well, the breakfast room itself can be a bit too crowded. But that's the only thing that I can think of.

views, cleans, convenience, comfortable with room equipments

the telephone rings, but can't pick up the phone. kept rings without someone speaking. i'm been there alone and i prefer single bed. No need two beds, i scare to wake and beside the empty bed like someone else sleeping there which invisible. LOL, LOL...

Room was OK. Location is Ok.

Breakfast is very large, the food is too cold. Too much prepared in advance, the food is becoming old and the quality is not nice anymore.

friendly, sincere, honest staff. I left my earphone in the room after i check out, they staff informed me and safe keep for me.

noise from road despite high floor

The service staff were great. Hotel rooms were spacious.

The airconditioning in the rooms were not designed well, the air directly goes to your head when sleeping. The rooms we stayed at 1516 did not have a view.