Meson de Juan Valle

The staff was great very helpful!

Location is by far the best part about this hotel.

The room was tiny, no windows. Other rooms might be better. TV poorly mounted and looked like it was about to fall from the wall, also the signal was terrible, you could not actually watch anything. Also the valet parking was sloooow. It took forever to actually get your car back.

It’s centrally located where the events and historic points are.

The hotel doesn’t offer breakfast. Rooms are small and very noisy-Able to hear other guest. No laundry service worth using. Our clothes was washed but smelled and were extremely stiff. The bag of clothes was thrown on our bed without being neatly folded. I paid for the service yet I didn’t get what I expected.

It was close to the historic center

We had trouble when paying at the checkin. Booking charged us and the property wanted to charge us again because the payment wasn’t posted to there system. They didn’t do nothing to fix the problem so I had to call booking customer service and fix everything my self.

Friendly and efficient staff, kindly ladies looked after the room. Perfect location, near the Basilica, the Rivera Museum, the Alhondiga, numerous cafes and restaurants. Good stay.

Great location. Property has an elevator- one of the few in the neighborhood- maybe the only one. The staff were friendly and courteous. The tour touts in front of the hotel entrance were not annoying or aggressive.

Bathroom was tiny, whereas the shower was spacious. Rooms on the front of the hotel are noisy during the Cervantino Festival, with raucous youth singing and shouting at night. I think I would recommend rooms at the back next time.

Buena ubicación....el estacionamiento no está en la propiedad así que tienes que bajar tu equipaje a las carreras para no estorbar la vía pública, tiene elevador....hotel modesto...para dormir un día estuvo bien...muy buena atención del personal

Exelente servicio