Golden Magnolia Resort & Spa

There was no staff anywhere while you could communicate through a phone number. My booking came with free breakfast so I was expecting like eggs, something hot. The free breakfast was some pastries, coffee, and juices. The property is a little run down, definitely paying for location.

This place was totally shut down and seemingly abandoned, but hotels.com took payment and booked the reservation anyway. I hope everyone there is ok - I'm having a really hard time getting a refund for this!

There was no one on the front desk, the room was dirty, there was a lot of hair, the water, cold and hot, didn't work.

Totally false advertisement, nothing is like it said. No one on property to check you in or most of the days/ nights. Both the pools were dirty and unusable. Most disappointing place i have ever been.

A little problem with the bed, but it turned out fine.

We were disappointed. Spa pool which used to be heated wasn’t heated. No tv in our room. Notice in room indicated a Happy Hour with refreshments but the only refreshments were water and some packaged snacks. Breakfast was good and the staff was friendly. We’ve stayed here for several years but it seems like it’s going downhill.

The location is beautiful. The property is saying fairly rundown. They checked me into a dirty room and then had me wait in the lobby while they cleaned it. There is no security, locks, or desk person in the middle of the building. Anyone can just walk inside and the rooms have interior doors only. Not secure at all. The carpets are stained and ruined. It is being advertised as a resort and spa and there is no services available at all.

Loved the vibe, cozy, and comfortable. Very sweet, helpful, and accommodating staff doing everything they could to make it special. Some things were out of their control like TV wasnt working but other than that it was a nice stay. I will stay there again for sure.

Only thing I like was is location & person who was working inside mother & daughter Samantha & Summer they were great , but like I said its not Resort its more like Bed & Breakfast kind a thing, pics of properties are so old then realty. I had Suite which has great Balcony but railing are so Rustic you can t feel like touching and the door open to balcony so heavy and cant slide BCS it was broken, I would definitely recommend someone to stay but don't expect a resort ,BCS its not pool water was not clean enough either. they need some maintenance in property roof above my room was damaged and was open from the front also. but overall people who was working they are so awesome and make you feel special and Samantha made a great Breakfast for us .

Location is fantastic. It is not my idea of a “resort” by any means. The property needs some TLC in landscaping and the door keypad wasn’t working. All the utility doors were unlocked, being in the ‘main building, if we got locked out, we had to cut through upstairs then around to our room. The bed was comfortable. Pillows were great. And, they gave you plenty. Our room was changed because we had our dog (which was on the reservation), which was fine. Until it was time for dinner. The kitchen facilities were right by our room doors. When we arrived, we were given a key and that was it. No WiFi info, no idea where to get ice, no idea about checking out, no info about breakfast, other rules, nothing. I like the laid back feel but I kinda felt like they were ‘flying by the seat of their pants.” It was just an odd experience. The lady was very nice though. She seemed a tad overwhelmed. Our room was very clean. It, however, didn’t have a TV (our original room that we reserved did). There was no thermostat control so while the hallway was freezing, the room was pretty warm. We couldn’t open the windows to get the benefit of the great, cool sea breeze because there are no screens. The pergola area and pool looked exactly like the pictures, however, a bit more worn. But a beautiful setup, nonetheless. I would definitely not stay in the same room. I probably wouldn’t stay again at all because this is WAY overpriced for what you actually get.