Hotel Muaré Tulum Wellness and Spa

Amazing property, great staff and hospitality. However the roads in the neighborhood is very shabby, but overall worth it

Our stay was great. Amazing staff. Had a great time

Beautifully presented property with amazing pool area. The staff were exceptional! Super attentive service and helped coordinate activities and transport throughout our stay via WhatsApp, with incredible responsiveness. We loved the morning yoga which was included in the stay and the breakfast menu options. Loved that there was also a jacuzzi and ice bath within the wellness area.

You aren’t able to walk anywhere from the hotel and taxis are super expensive in Tulum. The steam room didn’t seem to work very well.

We had such a fantastic stay at Hotel Muare—it truly exceeded all our expectations! From the moment we arrived, the team on-site made us feel so welcome and taken care of. Their response time via WhatsApp was incredibly quick, which made everything so easy and seamless for any questions and requests, including matters about spa and room service. The entire property is immaculate—everything was always spotless, perfectly maintained, and cared for. The pool and property were cleaned every morning. We didn’t see a single bug during our stay, but it was thoughtful that they provided spray just in case. The little details make a big difference here, from the free parking to the overall vibe of relaxation and architecture. Everything was just perfect! One small suggestion for the future would be to adjust the path leading to the property, as it could be made a bit easier for cars. But honestly, it’s a minor thing compared to how high-quality and well-maintained everything else is and I’m sure it doesn’t even depend on them.

This property promises tranquility! This is absolutely not true. The property has so much potential, the management is no where to be seen. The menu is very 2star basic. The pool is horribly dirty, we saw someone cleaning it once in the 8 days we stayed there. The biggest let down is, it was said to be an adult only property, even when we checked in it states in the long list of rules that no one under the age of 18 is allowed on the property. We arrived around three pm, we planned for an early dinner after a very long day of travel, when we arrived at the dinner space, there was a boy approximately age 8. This was extremely impactful on my experience. When I asked the staff, they blamed it on the website making the mistake. So for two day of the eight we were there, there was a very active child hollering and running around. Please be very cautious if you plan to stay at this property. Ps, if you feel when you purchase the breakfast package there are great limitations to that also.

Beautiful property.

Needs more chaises in the sun.

The room was great. The people were exceptionally kind.

On arrival the person who carried my luggage broke the handle. This will cause me hassle because i would have to he moving places with a luggage i cannot carry from the top. The location is also very inside an inner road which is not an issue but just something people should know. The breakfast options were not plenty. Overall for the price we paid i would say it wasn’t worth it.

The staff was super nice. This is more of a peaceful very zen vibe feel. This is a very clean and pretty property. The tuna tartar was delicious.

Beautiful restaurant and bar area directly next to the pool! Service was great, rooms amazing with outdoor showers and private pool! Food was excellent.

The tab water was badly contaminated after the second day, probably because of a previous storm. Weird breakfast concept where only a small portion of the menue was included the rest could be ordered as “extras”. It’s better to take the rate without breakfast and then eat à la carte. The road to the hotel is mentioned a lot as it is really not in a great state. However that is the case of literally every road in Mexico, and it was managable with our standard two wheel drive sedan!