The Avenida Condominiums

Unable to access the room because an incorrect entry code had been provided. We were left standing outside in the rain for an extended period, making multiple calls in an effort to reach management for assistance. Once we finally gained entry, we were appalled by the state of the unit—it was extremely unclean from top to bottom. The bed was unmade, and the extra sheets provided were visibly stained with blood. We were forced to sleep uncovered and used my husband’s personal bath towel from home instead. The bathroom was also in poor condition, with a used washcloth still hanging in the shower and clear signs that it had not been properly cleaned.

Room was fithy. Took us all day to clean. Had to run dryer 2 cycles. We had rain on Saturday, both windows leaked terribly. Door frame had screws in it. Locked the dead bolt and moved door and frame almost came off. Not happy with the room at all. Stayrd before with no problem. And try to get ahold of somebody to get something done, runaround.

Do not recommend. This is the only property I have ever left.

The property has a smell , a lot of the furnishings and kitchen stuff are worn out, the wifi instructions are incorrect and it’s hard to communicate with the property managers.

As described

Everything was great

This place should be embarrassed. Got double-charged. Their customer support line is non-existent. Had to call several times over the course of a week to get in touch with someone. They'll try to pawn you off on their overworked overseas call center. Eventually you might get in touch with an agent that knows whats going on. They kicked us out at 10am even though we paid for the late check out The place was overall nasty... dirty everything. Carpets were disgusting. Lots of weird brown and red stains all over the walls and floor.

Place was good however the wifi name on the tv and flier was wrong I was able to figure it out when I reached out by text I didn’t a response and the air vent would go off randomly making a very loud noise especially at night. The area was nice and quiet no complaints on that.

It was a clean private place to stay for 5 days. However, I asked for a condo that sleeps 4. The couch did not fold out to a bed. I reached out several times and no one came by or called to check on that. We ended buying an air mattress. There’s not in office on site to help guests, communication is done via phone or text. Other than those issues, it’s a nice, clean, safe place.

I’ve stayed here 3 times in different units; each time was a nice and quiet stay. I enjoyed it and will return in the near future