Three Cranes Serviced Apartments

Lovely clean room comfy bed

As are all key code locks for the doors that are virtually impossible to see the numbers and would be much better at a higher height.

I booked a room here based on the reviews on the booking platform I used. I wish I had checked Google too. The Good We arrived 30 mins before our check in time. The lady cleaning our room was almost done and very kind. She told us she needed a few more minutes to finish up the vacuuming before allowing us to check in earlier. At this point, we had not paid the security deposit of £50 as we could not do a bank to bank transfer, but we were given access nonetheless, which we appreciated. Room heating was good. Water pressure and temperature was good. Lots of power plugs installed around the room. We didn't use the tv although one was provided. Location is excellent, walking distance to all the local attractions, amenities, and eateries. Bus and tram stops are also very accessible.

The Bad We did not have a single good night's sleep here. The spring mattress was sunken in in the middle resulting in aching hips and backs. Although everything looked clean from a distance, we were disappointed at the overall hygiene level. I couldn't be sure if the duvet or pillow covers were clean. All the table, kitchen countertop, and floor surfaces were sticky. The tableware and drinkware were stained or sticky. The toilet seat and cover had some stains while dust bunnies ran around the toilet floor. The area behind the seat cover was stained with dried pee. We had to clean and wipe down some of the above areas ourselves before feeling comfortable enough to unpack and settle in. Even then, we limited our exposure to the minimum number of appliances/areas in the room. It was physically and mentally uncomfortable to be inside. The Ugly On our final night in room 6, new guests checked into rooms 5 and 7 (opposite and adjacent to ours). This was the beginning of a nightmare. They appeared to be students preparing for a night of pub crawling. There were about 5 or 6 of them, both male and female. One of the first things they did was to crawl out of their room window onto an open air wooden platform that all our room windows face to have a smoke. To protect our privacy and air quality, we rolled down our blinds and closed our windows but to no avail, the smell of smoke still seeped into our room. We asked them to move off to smoke somewhere else but were ignored. There were no other windows we could open for ventilation so you can imagine how warm and stuffy it quickly got. A note about the windows, ours had a wire attachment that prevented it from opening more than 7cm. I imagine all other windows had the same contraption so I was surprised the other guests could open theirs wide enough to crawl out of. The windows are not soundproof or airtight.

Great location nice and quiet comfortable and clean

Everything great

Location

Check in, requirement to bank transfer deposit, very dirty, bugs in the room, little toilet roll provided, rude staff on the phone

We didn’t stay at the property and booked an alternative, after looking around the room.

We contacted the number to obtain check-in details and the person on the phone was very abrupt. The property was not clean and smelt of cannabis. The hotel seems to be undergoing some work, as there was boxes stacked in the bar area.

The location and facilities in the room were more than adequate for the price

The lack of staff meant that other guests ruined our stay and could continue to scream at one another from 4am-10am with no consequences

Contemporary interior design. Easy to access the property. Centrally located

Nothing I didn’t like