VS Hotel

Bed is not comfortable, it has lose spring that bulge out

One of the men staff he doesn’t no her job and rolls Booking.com. I forgot the name of the men stuff.

The staff I don’t like.

The glass partition

Fixtures like shower and faucet are not in the best condition. The water heater was broken. The bed was too low and uncomfortable to seat in, considering no stool or chair was provided even tho we requested it.

Can hear the noise from the hallway and the elevators from the building to the hotel lobby can take some time. They also charge flat rate for parking now instead of having it free. TV was also slow.

location

Poor Service. Unmaintained swimming pool/water spa. dirty CR both in rooms and lockers. unmaintained rooms, paints and plumbing fixture broken. No one offered assistance. Unavailability of amenities like kids club and buffet. unavailable items in the menu.

The shared elevator with sports center is a nightmare

add that i cancelled the week booking on arrival and made to pay one night **Disastrous Stay at [Hotel Name]** My recent stay at [Hotel Name] was an unmitigated disaster. Upon arrival, I discovered that the booking system had recorded the wrong number of nights, causing confusion. I immediately cancelled my week-long booking, only to be informed that I would be charged for one night due to their cancellation policy. The room itself was in a deplorable state. Water was leaking from the toilet, creating a perpetual puddle on the floor. The glass surround in the bathroom was haphazardly sealed with tape, which was both unsightly and unhygienic. The drains were uncovered, revealing extensive mold growth that made the air thick with dampness. The air conditioner was non-functional, leaving the room sweltering throughout my brief stay. The bed was stained with unidentifiable marks on both the mattress and sheets, making it uncomfortable to even sit on. Overall, the experience was a nightmare, and I would strongly advise against staying here. The hotel's lack of maintenance and attention to detail is appalling, and it desperately needs a thorough renovation. Citations: [1] Cancellation of a multi night reservation : r/hotels - Reddit https://www.reddit.com/r/hotels/comments/177viya/cancellation_of_a_multi_night_reservation/ [2] Hotel cancellation charges I'm confused - SAP Concur Community https://community.concur.com/t5/Concur-Travel-Forum/Hotel-cancellation-charges-I-m-confus