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9.2 / 10 Guest Rating

DoubleTree by Hilton Shah Alam i-City

i-City Golden Triangle, Shah Alam, 40000, Shah Alam, MY

DoubleTree by Hilton Shah Alam i-City - main view

About the Property

Experience the perfect blend of luxury and convenience at DoubleTree by Hilton Shah Alam i-City, where a world of comfort awaits.

Indulge in Relaxation
Treat yourself at our luxurious spa offering rejuvenating massages and facials. Unwind by the outdoor pool or keep your fitness routine going in our state-of-the-art 24-hour fitness center.

Gastronomic Delights
Savor culinary experiences in one of our three on-site restaurants or enjoy room service from the comfort of your room. Don’t forget to grab a refreshing drink at our poolside bar while soaking up the sun!

Unmatched Connectivity and Facilities
Stay connected with complimentary Wi-Fi, and take advantage of our extensive meeting rooms, perfect for corporate events. Our dedicated concierge services are at your disposal to ensure a memorable stay.

Book your unforgettable escape today at DoubleTree by Hilton Shah Alam i-City!

Facilities & Amenities

Full-service spa
Proposal/romance packages available
Arcade/game room
Electric car charging station
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Concierge service
Wheelchair accessible

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Pool access available from 6:00 AM to 8:00 PM.Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property. Parking height restrictions apply. Guests can access their rooms with a mobile device.Contactless check-out is available.

Check Room Availability

1 night · 2 adults

Available Rooms

King Deluxe Room Park View - Photo 1
King Deluxe Room Park View - Photo 2
King Deluxe Room Park View - Photo 3
King Deluxe Room Park View - Photo 4
King Deluxe Room Park View - Photo 5
King Deluxe Room Park View - Photo 6
King Deluxe Room Park View - Photo 7
King Deluxe Room Park View - Photo 8
1/8

King Deluxe Room Park View

1 King Bed323 sq feet Internet - WiFi Entertainment - 49-inch plasma TV with cable channelsFood & Drink - Room service (limited), minibar (fees may apply), free bottled water, and free tea bags/instant coffeeSleep - A pillow menu, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Grab bar near toiletNeed to Know - No rollaway/extra beds availableNon-SmokingRoom/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

30 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

KING DELUXE ROOM PARK VIEW

Non-refundable
Room Only
20% OFF$110.78

$88.62

Includes taxes & fees

King Deluxe Room Park View

Free cancellation
Before Jul 5 (2 days)
Room Only
20% OFF$119.96

$95.97

Includes taxes & fees

KING DELUXE ROOM PARK VIEW

Non-refundable
Breakfast Included
20% OFF$150.04

$120.03

Includes taxes & fees

King Deluxe Room Park View

Free cancellation
Before Jul 5 (2 days)
Breakfast Included
20% OFF$161.36

$129.09

Includes taxes & fees
Premium Suite, 1 King Bed - Photo 1
Premium Suite, 1 King Bed - Photo 2
Premium Suite, 1 King Bed - Photo 3
Premium Suite, 1 King Bed - Photo 4
Premium Suite, 1 King Bed - Photo 5
Premium Suite, 1 King Bed - Photo 6
Premium Suite, 1 King Bed - Photo 7
Premium Suite, 1 King Bed - Photo 8
1/8

Premium Suite, 1 King Bed

1 King Bed581 sq feet Layout - Bedroom, living room, and sitting areaInternet - WiFi Entertainment - 49-inch plasma TV with cable channelsFood & Drink - Coffee/tea maker, minibar (fees may apply), room service (limited hours), and free bottled waterSleep - A pillow menu, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerheadPractical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Grab bar near toiletNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

54 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneAir conditioning

KING PREMIUM SUITE

Non-refundable
Room Only
20% OFF$182.65

$146.12

Includes taxes & fees

King Premium Suite

Free cancellation
Before Jul 5 (2 days)
Room Only
20% OFF$196.06

$156.85

Includes taxes & fees

KING PREMIUM SUITE

Non-refundable
Breakfast Included
20% OFF$221.58

$177.26

Includes taxes & fees

King Premium Suite

Free cancellation
Before Jul 5 (2 days)
Breakfast Included
20% OFF$238

$190.4

Includes taxes & fees
Twin Deluxe Room Park View - Photo 1
Twin Deluxe Room Park View - Photo 2
Twin Deluxe Room Park View - Photo 3
Twin Deluxe Room Park View - Photo 4
Twin Deluxe Room Park View - Photo 5
Twin Deluxe Room Park View - Photo 6
Twin Deluxe Room Park View - Photo 7
Twin Deluxe Room Park View - Photo 8
Twin Deluxe Room Park View - Photo 9
Twin Deluxe Room Park View - Photo 10
Twin Deluxe Room Park View - Photo 11
1/11

Twin Deluxe Room Park View

2 Twin Beds344 sq feet Internet - WiFi Entertainment - 49-inch plasma TV with cable channelsFood & Drink - Room service (limited), minibar (fees may apply), free bottled water, and free tea bags/instant coffeeSleep - A pillow menu, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Grab bar near toiletNeed to Know - No rollaway/extra beds availableNon-SmokingRoom/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

32 m2
Sleeps 3
2 Twin bed (90-99 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

TWIN DELUXE ROOM PARK VIEW

Non-refundable
Room Only
20% OFF$110.78

$88.62

Includes taxes & fees

Twin Deluxe Room Park View

Free cancellation
Before Jul 5 (2 days)
Room Only
20% OFF$119.96

$95.97

Includes taxes & fees

TWIN DELUXE ROOM PARK VIEW

Non-refundable
Breakfast Included
20% OFF$150.04

$120.03

Includes taxes & fees

Twin Deluxe Room Park View

Free cancellation
Before Jul 5 (2 days)
Breakfast Included
20% OFF$161.36

$129.09

Includes taxes & fees
Standard Twin Room, 2 Twin Beds - Photo 1
Standard Twin Room, 2 Twin Beds - Photo 2
Standard Twin Room, 2 Twin Beds - Photo 3
Standard Twin Room, 2 Twin Beds - Photo 4
Standard Twin Room, 2 Twin Beds - Photo 5
Standard Twin Room, 2 Twin Beds - Photo 6
Standard Twin Room, 2 Twin Beds - Photo 7
Standard Twin Room, 2 Twin Beds - Photo 8
Standard Twin Room, 2 Twin Beds - Photo 9
Standard Twin Room, 2 Twin Beds - Photo 10
1/10

Standard Twin Room, 2 Twin Beds

2 Twin Beds355 sq feet Internet - WiFi Entertainment - 49-inch plasma TV with cable channelsFood & Drink - Room service (limited), minibar (fees may apply), free bottled water, and free tea bags/instant coffeeSleep - A pillow menu, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Grab bar near toiletNeed to Know - No rollaway/extra beds availableNon-SmokingRoom/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

33 m2
Sleeps 3
2 Twin bed (90-99 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

TWIN GUEST ROOM

Non-refundable
Room Only
20% OFF$97.8

$78.24

Includes taxes & fees

Twin Guest Room

Free cancellation
Before Jul 5 (2 days)
Room Only
20% OFF$104.77

$83.82

Includes taxes & fees

TWIN GUEST ROOM

Non-refundable
Breakfast Included
20% OFF$137.06

$109.65

Includes taxes & fees

Twin Guest Room

Free cancellation
Before Jul 5 (2 days)
Breakfast Included
20% OFF$147.33

$117.86

Includes taxes & fees
Deluxe Suite, 1 King Bed - Photo 1
Deluxe Suite, 1 King Bed - Photo 2
Deluxe Suite, 1 King Bed - Photo 3
Deluxe Suite, 1 King Bed - Photo 4
Deluxe Suite, 1 King Bed - Photo 5
Deluxe Suite, 1 King Bed - Photo 6
Deluxe Suite, 1 King Bed - Photo 7
Deluxe Suite, 1 King Bed - Photo 8
Deluxe Suite, 1 King Bed - Photo 9
1/9

Deluxe Suite, 1 King Bed

1 King Bed463 sq feet Layout - Bedroom, living room, and sitting areaInternet - WiFi Entertainment - 49-inch plasma TV with cable channelsFood & Drink - Coffee/tea maker, minibar (fees may apply), room service (limited hours), and free bottled waterSleep - A pillow menu, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerheadPractical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Grab bar near toiletNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

43 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneAir conditioning

KING DELUXE SUITE

Non-refundable
Room Only
20% OFF$172.66

$138.13

Includes taxes & fees

King Deluxe Suite

Free cancellation
Before Jul 5 (2 days)
Room Only
20% OFF$185.56

$148.45

Includes taxes & fees

KING DELUXE SUITE

Non-refundable
Breakfast Included
20% OFF$211.91

$169.53

Includes taxes & fees

King Deluxe Suite

Free cancellation
Before Jul 5 (2 days)
Breakfast Included
20% OFF$227.51

$182.01

Includes taxes & fees

Guest Reviews

9.2
Exceptional67 verified reviews
AI Summary

Guests highly rate the clean and frequently praise the friendly staff.

Categories

Cleanliness8.5
Service10.0
Location10.0
Room Quality9.0
Amenities9.0
Value for Money9.5
Food and Beverage8.0
Overall Experience9.5

Select topics to read reviews

A
Albert Lee
Verified booking
Standard Room
Stayed in Sep 26, 2024

"Great place but don’t expect much to chill out "

10.0

Location is good due to close proximity to mall and airport. Shopping and F&B at mall needs to improve with better quality food and better shopping experience . To give you an idea Setia city mall is much better . Night surrounding can be boring otherwise generally satisfactory .

Helpful?
E
Esther
Verified booking
Standard Room
Stayed in Sep 19, 2024

"Excellent"

8.0

Easy access to the mall and get stuff that u need. Which just beside the hotel.

Helpful?
S
ST
Verified booking
partner
Standard Room
Stayed in Sep 19, 2024

"Excellent"

8.0

Property is new and clean but can be better (spotted a stain on the sink and it is still there after house keeping, guess all hotels nowadays do not do a thorough clean anymore) Water pressure in the shower is very bad, usual 15 mins bath time would probably takes 30 mins.

Helpful?
D
Dennie
Verified booking
Standard Room
Stayed in Sep 2, 2024

"Excellent"

8.0

My 2nd time stayed, well keep, need some improvement, on training staff, service was good

Helpful?
J
Jacqueline Li Hwee
Verified booking
Standard Room
Stayed in Aug 25, 2024

"Good"

2.0

.

Helpful?
R
Ryan
Verified booking
Standard Room
Stayed in Aug 20, 2024

"Exceptional"

10.0

Not a thing was wrong. This is your best option for staying in Shah Alam area.

Helpful?
L
LEE
Verified booking
Standard Room
Stayed in Aug 8, 2024

"Great place "

10.0

Good location with proximity to F&B and shopping It will be nice if they have a curtain or blind between the toilet and bedroom

Helpful?
C
Chang Hun
Verified booking
Standard Room
Stayed in Jul 27, 2024

"Awesome"

8.0

All good

Helpful?
Y
YU
Verified booking
Standard Room
Stayed in Jul 25, 2024

"Exceptional"

10.0

Except for the location, which is a bit far from KLCC, all other aspects were fantastic. The food was delicious and varied, and all staff would greet you with a big smile. They consistently pay great attention to your needs with outstanding hospitality. The room was neat and clean without any odour, which I liked the most during my stay. I will definitely choose this five-star hotel if I go to KL again in the future.

Helpful?
S
Syeda
Verified booking
partner
Standard Room
Stayed in Jul 8, 2024

"Exceptional"

10.0

This location is distant from the hustle, bustle, and traffic of Kuala Lumpur, yet it’s only a half-hour taxi ride away, which is very affordable and easily arranged via the Grab app. The hotel is impeccable. The food was exceptional, and the service and staff were outstanding. The staff and management truly exemplify the Hilton brand. We enjoyed every minute of our stay.

Helpful?
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