Saphia Hotel Nha Trang

The room was clean and comfortable in an ideal location.

The staff asked us upon leaving what we would score them out of 10 on booking.com - when I advised a “9” and explained that this was only because we arrived at 5am in the morning and the night concierge didn’t know we were arriving and was not fully prepared for our arrival - despite me having emailed the previous day to check this time of arrival was ok and receiving a response that said it was no problem. Upon receiving this feedback the receptionist then proceeded to tell me our room had been upgraded “free of charge” to one with a window (I’m pretty certain we booked one with a window anyway) to get us to improve our score - made me feel abit uncomfortable.

Lovely hotel - clean and good sized room with a big comfy bed. Staff were very friendly and always happy to help. Pool and roof top area very nice sea view. Breakfast was good. Location was great very close to the beach and lots of bars and restaurants.

this place is amazing! location in front of sea. the staff are super friendly and so welcoming. the views from the rooftop pool is incredible. They also provided us with a room to shower for free, when we returned from our 3 islands trip. The room was pretty, clean, good overall. To sum up I wholeheartedly recommend it! thanks for having us

amazing!

value for money in perfect location

bathroom small but clean

I didn't book for breakfast so i don't know what to say. I have to admit the hotel's location is quite near the beach so i'm very pleased, there are many BBQ restaurants near the hotel and most of them met the expectation of me. I'm sure someday i'll be back to this hotel.

the room is too small, parking is quite difficult for us.

staff from management to all levels extremely efficient and courteous