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8.8 / 10 Guest Rating

Level Chicago - River North

369 W Grand Ave, Chicago, Illinois, 60654, Chicago, US

Level Chicago - River North - main view

About the Property

Luxurious Amenities
Indulge in our upscale hotel's luxurious amenities including a fitness center, a seasonal outdoor pool, and bicycles to rent for exploring the city.

Convenient Services
Enjoy complimentary wireless internet access, concierge services, and barbecue grills at your disposal during your stay. Self parking is available for your convenience.

Cozy Accommodations
Relax in one of our 99 individually furnished guestrooms with fully equipped kitchens, private balconies, and premium bedding. Stay entertained with flat-screen TVs and stay connected with free Wi-Fi.

With a stay at Level Chicago - River North, immerse yourself in a centrally located upscale hotel in Chicago, minutes away from popular attractions. Book now for a memorable experience!

Facilities & Amenities

Fitness facilities
Health or beauty spa nearby
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Wheelchair accessible
Outdoor pool - seasonal
Outdoor furniture
Elevator

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

The seasonal pool will be open from May 01 to September 30. Cashless payment methods are available for all transactions.Contactless check-out is available.

Check Room Availability

1 night · 2 adults

Available Rooms

Executive Room, 1 Bedroom (& Office) - Photo 1
Executive Room, 1 Bedroom (& Office) - Photo 2
Executive Room, 1 Bedroom (& Office) - Photo 3
Executive Room, 1 Bedroom (& Office) - Photo 4
Executive Room, 1 Bedroom (& Office) - Photo 5
Executive Room, 1 Bedroom (& Office) - Photo 6
Executive Room, 1 Bedroom (& Office) - Photo 7
Executive Room, 1 Bedroom (& Office) - Photo 8
Executive Room, 1 Bedroom (& Office) - Photo 9
Executive Room, 1 Bedroom (& Office) - Photo 10
1/10

Executive Room, 1 Bedroom (& Office)

1 King Bed and 1 Double Sofa BedFeatures a private balconyInternet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices) Entertainment - 50-inch flat-screen TV with cable channelsFood & Drink - Kitchen with refrigerator, stovetop, oven, and microwaveSleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Bathtub or shower, bathrobes, and a hair dryerPractical - Washer/dryer, free local calls, and safe; cribs (free) available on requestComfort - Climate-controlled heating and air conditioningNeed to Know - Weekly housekeepingNon-Smoking

Sleeps 4
1 King bed (151-180 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerBathrobe

Executive One Bedroom & Office

Non-refundable
Room Only
20% OFF$573.8

$459.04

Includes taxes & fees
Deluxe Suite, 2 Bedrooms - Photo 1
Deluxe Suite, 2 Bedrooms - Photo 2
Deluxe Suite, 2 Bedrooms - Photo 3
Deluxe Suite, 2 Bedrooms - Photo 4
Deluxe Suite, 2 Bedrooms - Photo 5
Deluxe Suite, 2 Bedrooms - Photo 6
Deluxe Suite, 2 Bedrooms - Photo 7
Deluxe Suite, 2 Bedrooms - Photo 8
Deluxe Suite, 2 Bedrooms - Photo 9
Deluxe Suite, 2 Bedrooms - Photo 10
Deluxe Suite, 2 Bedrooms - Photo 11
Deluxe Suite, 2 Bedrooms - Photo 12
Deluxe Suite, 2 Bedrooms - Photo 13
1/13

Deluxe Suite, 2 Bedrooms

2 King Beds1025-sq-foot individually furnished room with a balcony Layout - 2 bedrooms Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices) Entertainment - 50-inch flat-screen TV with cable channelsFood & Drink - Kitchen with refrigerator, stovetop, oven, and microwaveSleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets Bathroom - 2 bathrooms, bathtub or shower, a hair dryer, and towelsPractical - Washer/dryer, free local calls, and safe; cribs (free) available on requestComfort - Climate-controlled heating and air conditioningNeed to Know - Weekly housekeeping, no rollaway/extra beds availableNon-Smoking

95 m2
Sleeps 4
2 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerDesk

Deluxe Two Bedroom Suite

Non-refundable
Room Only
20% OFF$1,069.55

$855.64

Includes taxes & fees

Guest Reviews

8.8
Excellent209 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the friendly staff.

Categories

Cleanliness7.9
Service9.4
Location9.4
Room Quality8.4
Amenities8.9
Value for Money8.9
Food and Beverage8.4
Overall Experience9.2

Select topics to read reviews

K
Kerry
Verified booking
partner
Standard Room
Stayed in Apr 28, 2025

"Exceptional"

10.0

Unit was clean and well maintained as well as entire building. Amenities were fantastic. Staff was very friendly and helpful. Building was safe. Everything was within walkable distance.

Helpful?
M
Mario
Verified booking
family_with_children
Standard Room
Stayed in Apr 28, 2025

"Exceptional"

10.0

Good units at goodnprice

Helpful?
T
Tiara
Verified booking
partner
Standard Room
Stayed in Apr 28, 2025

"Exceptional"

10.0

Every thing was beautiful! Thank you.

Helpful?
L
LaToya
Verified booking
family
Standard Room
Stayed in Apr 27, 2025

"Exceptional"

10.0

Very nice and quiet…only thing is they are a residential building as well and some are pet owners. This one elevator has A LOT of dog hair and that is not cool but other than that….it is GREAT

Helpful?
A
Araceli
Verified booking
Standard Room
Stayed in Apr 27, 2025

"Unpleasant staff"

4.0

The front desk staff were not friendly. Housekeeping took all towels and didn’t leave may. When the desk was asked for some they couldn’t provide. They said they would call me back and never did and then didn’t answer my calls down to them. The elevator/room keys didn’t work, so they had to keep recoding them. The front desk staff made you feel like you were bothering them. A check out text came in at 7am, too early for that type of reminder.

Helpful?
B
Brittany
Verified booking
Standard Room
Stayed in Apr 27, 2025

"Exceptional"

10.0

Beautiful place! Would definitely stay here again. The room was fantastic and traveling with two young kids it was great to have the extra space. I can’t say enough about all the amenities too from the kids play area to the gym, the pool area, and the arcade are just a few to mention. Highly recommend!

Helpful?
L
Luis
Verified booking
family
Standard Room
Stayed in Apr 27, 2025

"Good"

4.0

the security to access was good

Helpful?
D
Dantavious
Verified booking
family
Standard Room
Stayed in Apr 27, 2025

"Exceptional"

10.0

Lovely Hotel

Helpful?
E
Elizabeth
Verified booking
family
Standard Room
Stayed in Apr 26, 2025

"Exceptional"

10.0

Very amazing place would definitely recommend very nice staff very clean hotel :)

Helpful?
N
Nicole
Verified booking
family
Standard Room
Stayed in Apr 24, 2025

"Exceptional"

10.0

Nice

Helpful?
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