Onyx Hotel & Suites

A property is more than just its physical space — it’s the people who truly make the difference. And this place stands out because of its exceptional staff. Victoria and Denisse at the reception were incredibly helpful with planning and made every effort to ensure our stay was smooth and enjoyable. Their warm and attentive approach made us feel right at home. The rooms offer a sea view — not right on the water, but the view is clear and enjoyable. As vegetarians, we were initially unsure about the food options, but the team went above and beyond to accommodate us. We were given the choice to customize our breakfast, including portion sizes — something we really appreciated, as we’re mindful not to waste food. The chef (whose name I unfortunately can’t recall) was outstanding and took special care to meet our dietary needs with thoughtful attention. This level of hospitality truly elevated our experience. Highly recommended! Thank you again.

I highly recommend it, very clean room, very friendly receptionists. I really enjoy our days there. We will come again!

Onyx was the 4th stop on our honeymoon throughout Europe. Hands down, they provided the best service from beginning to the end of our stay. Everything on property is very well taken care of, including their guests. They consider everything you could possibly need and give a thorough welcome when you arrive with details about recommended places to visit/see on the island. I can't recommend this place enough. The reception desk is so helpful and kind and all the staff are amazing. Breakfast was included and it was so delicious. We arranged transportation to and from the port and our driver was so considerate, making sure we were comfortable and that the AC was to our liking. We were sad to leave Onyx. We rented an ATV to travel around the island which was SO worth it. If you're thinking about booking, just book. Amazing service Onyx, your effort does not go unnoticed. We are so thankful and grateful for you all.

Loved this hotel and will stay here again! First, it was super easy to coordinate a driver to pick up from the port. The staff were so helpful and friendly, helping with dinner reservations and recommendations. 10/10. Hotel is in a quiet area but super easy walk to Fira. Can rent ATVs from front desk, and it’s a 25 min drive to Oia and anywhere else on the island. The rooms are gorgeous and comfortable! The breakfast was delicious. Overall a perfect stay and can’t wait to come back!!!

Friendly professional staff always ready to help. Property is new with beautifully designed, specious room. Great pool area with bar.

No complaints

Very good hospitality good customer service freshly done breakfast litsa was so lovely and friendly and also spiros who make fresh breakfast every morning very lovely personality and denise and the other receptionist I felt like I was home very very lovely peoples I will definitely be back❤️❤️❤️❤️

From the moment we arrived, the staff made us feel genuinely welcomed and cared for. Every interaction from the front desk to the breakfast and bar team was warm, professional, and thoughtful. Check-in was smooth and efficient, with the receptionist not only explaining the hotel amenities clearly but also offering personal recommendations for local dining and attractions. Throughout our stay, they went above and beyond, helping us secure last-minute reservations. What stood out most was the consistency in service. Every staff member we encountered greeted us with a smile, and no request ever felt like an inconvenience. The housekeeping team was equally impressive rooms were spotless and always refreshed at just the right times, without feeling intrusive. This level of attention and genuine hospitality turned a great trip into an unforgettable one. It’s a beautiful property, but it’s the incredible staff that truly make it shine. We can’t wait to return!

From the moment we arrived, the staff made us feel genuinely welcomed and cared for. Every interaction from the front desk to the breakfast and bar team was warm, professional, and thoughtful. Check-in was smooth and efficient, with the receptionist not only explaining the hotel amenities clearly but also offering personal recommendations for local dining and attractions. Throughout our stay, they went above and beyond, helping us secure last-minute reservations. What stood out most was the consistency in service. Every staff member we encountered greeted us with a smile, and no request ever felt like an inconvenience. The housekeeping team was equally impressive rooms were spotless and always refreshed at just the right times, without feeling intrusive. This level of attention and genuine hospitality turned a great trip into an unforgettable one. It’s a beautiful property, but it’s the incredible staff that truly make it shine. We can’t wait to return!

Our stay at Onyx was amazing! It’s in a little town beside the capital of Santorini, Fira - just a 20 minute walk or a 5 minute drive. We felt very taken care of by their staff who made our stay very easy going and relaxing. We booked a car rental through them which was super easy as pick up and drop off was there at the hotel. We also booked a sunset cruise through them which again pick up and drop off was directly at the hotel. Everything was very convenient and we absolutely would come stay here again. The room was very spacious as we booked a suite. And everything was very clean in our room and around the hotel.

The hotel staff and amenities were amazing. The hotel staff was very friendly and always tried to ensure we had everything we needed. The breakfast service was absolutely amazing, the gentleman always gave us ideas where to go and was pleasure to chat with. The bar service was great, we had some amazing cocktails while laying at the comfortable beach chairs enjoying the sun. Cleaners ensure we always had clean towels and our room looked spotless.

Everyone was super helpful from transportation to front desk and bar/kitchen. 10/10