Itza Hotel Boutique Internacional

Particular shoutout to the staff at Itza Hotel, they were so helpful with all sorts of things. From restaurant and activity recommendations, to booking spa treatments, and sorting out after hours snacks. They were so kind and lovely!

There was a private event in one of the restaurants one night, with guests attending that function being loud and rowdy, disturbing our sleep.

Una grata sorpresa en Cuenca: un boutique hotel que combina encanto y comodidad. La decoración es de muy buen gusto, la ubicación es extraordinaria y la infraestructura, sorprendentemente moderna, se integra de manera armoniosa en una casa de arquitectura antigua. ¡Altamente recomendado!

Well appointed. Great location . The room was very big and very clean. Beautiful decor. The rooftop is amazing. The view of the cathedral from the rooftop is breathtaking and the restaurant decor is beautiful resembling a high end restaurant in Paris.

No negatives

The stay was fantastic. The personnel working at the front were welcoming and extremely helpful. Alex, Mabel, Fernando, and Ana Maria all went above and beyond to help with recommendations and arrangements. The location is perfect and central to all the sites. The decor is luxurious. Everything is what a great hotel should be!

Cleaned,comfortable,excellent service. I will definitely book again 100% recommend 👌

Excellent location. Comfortable room… friendly staff

The stay could have been great but staff is very inexperienced. Restaurant on top great restaurant on bottom the men need to be trained

Gorgeous! So elegant and regal. And the staff- especially Christian at the front desk- are top notch.