Virgin Hotels Glasgow

Stylish hotel with comfortable rooms.

Octobre 2023. Nouvel hôtel du groupe Virgin. Un 5 étoiles tendance bobo chic qui oubli malheureusement la notion de service. Pas de voituriers, pas d aide pour les bagages, oubli d un lit d appoint qui obligera la famille à se séparer en 2 chambres… malgré tout une volonté de bien faire de la part du jeune personnel mais on ne peut pas s’improviser hôtel 5 étoiles comme cela. Si vous trouvez des prix inférieur à 170€/nuit ok sinon passez votre chemin et visez un 4 étoiles.

What a stunning hotel!! Great location for shopping but the hotel and its staff really were something else. Basically brand new, beautiful styling and the staff were all excellent. Can’t rate it highly enough.

Excellent stay, very friendly staff and have given good tips for places to see locally.

First impression was trying to enter with our bags. The entrance is on a busy road with only a pull off across the street. So you either have to convince your taxi to stop in the middle of the busy road, or cross the road with all your luggage or walk however far from a parking lot with your luggage. Then as soon as you walk in there’s many employees to say hello; in my case I was struggling with my husbands and my own luggage bc he had to move the car off the street. Not one of the 3 employees standing out front offered to help. Then the rooms are ok. All night there was a lot of noise from the next room. Next morning we go to wait in the lobby and every single table was filthy, like the night crew forgot to clean the tables after the bar was open.

Great location very nice room and nice public areas

Rooms are spacious and nicely decorated. Friendly staff, excellent restaurant and very dog friendly.

Beautiful, hip hotel

I was looking forward to the stay in this new hotel but it was really disappointing. I know its recently finished but there is still a lot builders snagging outstanding like paint on carpets, doors not able to lock properly and other issue spotted while walking around. The room itself isnt greatly laid out, there was some areas of the room which had thick layers of builders dust, the glasses provided in the room were dirty and useless as the mini bar is empty. The attractive smeg fridge is sitting on a shelving unit and the vibration of the fridge causes everything on the unit to vibrate and make a noise, we eventually ended up switching the fridge off. The room itself was a little dirty in places eg chocolate crumbs on sofa. To cap it off there was a false alarm of the fire alarm at 1.30 in the morning, the staff at the time tried there best and were very polite but there was no explanation given or apology in the morning. Few other issues as well about service and comfort not mentioned

Property, staff, room, restaurants were all amazing. Commons club has amazing food- Donna, Andy & Harry were great. We will definitely be back.