Mastiff Grand La Villae Resort

The approach road can be better

Na

Room, food, games

Everything regarding the resort was excellent, except for the approach road, which was pathetic. We did not want our car to go through this patch multiple times, hence we decided to stay put inside the resort for the entire stay and venture only after checking out. Had it been a reasonably motorable road, then we could have seen places around the resort in Lonavala.

The place is nice but could be managed better. The furniture of the rooms needs to be refurbished. The indoor activities needs an upgrade too. The biggest issue is the stray dogs who unfortunately are not sterilized due to which they are extremely territorial and aggressive towards other dogs. As the property is a pet friendly resort, they need to ensure that the guests who come with their pets feel safe and and the stray population at the hotel does not attack the pets.

The location is just perfect, but only for rainy seasons and winters. The food is amazing . Great view

broked a water drinking glass by mistake, they charged me 150rs for a glass which cost not even 20 rs. But it's ok, i understand that was our mistake

Property was ok...Food was fine but Service was bad..Room service worst..

Service was bad..Room ac was not proper shifted to other room..