Zamek Łeba Resort & Spa

location!!! this beautiful view from the balcony authentic castle

1: food neither breakfast nor dinner was tasty it was extremely salty for this level of the hotel the breakfast was poor. 2: hotel stuff was also 7/10. let me explain why. 21:30 they said that jacuzzi already closed, sorry. but it should work until 22:00. second I contacted them in advance about the fridge in the room, aka mini bar where we could put the birthday cake, they answered that OUR room doesn’t have a fridge. if we want to, we could upgrade the room with +400 pl per day.!! so 2 days before the trip we’ve bought the car-fridge but… it turns out that our room (I guess as all other room) DO have a minibar where we could put cake potentially. I was sad about it

The location of the resort is amazing. However, we did not enjoy and did not stay, as our Junior Suite (room no. 228) was directly next to the filter system of the hotel kitchen. A disgusting smell was all over in the room. A shame to sell such rooms as Junior Suite with garden view🤢🤮

Service quality has to be evaluated with a big Zero. Upon my complaint, not to stay in the provided room due to disgusting smell, I was offered a small and dark room in the Souterrain of the house and a tiny dark room containing of a KINGSIZE bed and in total with maximum size of 10-12sqm (not the so-called Junior Suite category or size I paid for). The service personal could not offer anything nor upgrade us to higher category, unless I paid additionally same price as already paid already for the Junior Suite. The Manager was not available. The only decision we could make was to leave and to book another hotel 30 km away. What a waste of time and efforts….. It’s a shame to sell such quality in the level of category of a potentially high (Castle) Standard to clients. This seems subterranean 🤢🤮

Amazing view of the sea. Beautiful pool and sauna with the sea view. Very nice restaurant with delicious dinner and breakfast. Castle vibe stay experience.

I wish some parts could be renewed.