Aruma Ha

Jonathan on reception was really friendly, the room was quite comfortable.

The hotel could do with a bit of TLC - the stairs looked to be rotting a bit, and the cold water tap in the shower made some really loud noises throughout a shower! The location is very difficult to get to, especially if there has been rain.

The price is reasonable, wifi worked, Netflix was nice. A raccoon family lives there, don't be afraid of them. People feed them so they are comfortable around people (they don't have rabies!). If you leave food in your garbage can outside your door, they will probably visit and who can blame them.

Be prepared to be scammed by invented "tourists taxes." If you talk to other tourists and locals, you will find out there is no such thing, certainly not to the extent that is charged. Bring an extra 500-1000 pesos in cash and see if you can get a receipt.

Demande de remboursement pour les deux résevation coucher seulement une nuit sur le nom de kathy lemay brochu et pour lison dion ne sont pas descendu sur place du a létat de l'ile. Déplacement extremement limité pour sortir du site.

It’s a very beautiful little oasis in a quiet area. Very clean and cute cottage like feel. Friendly stuff!! We even had Netflix available :)

We wished there was a small fridge in the room and some hooks and shelves in the bathroom to hang the towels and put cosmetics down for the convenience. Other than that, very clean and perfect.

Rooms, bed were good

Noise from the house near to hotel. Very loud music at night.

Clean room with AC

Expensive for what you get, looks less luxurious than pictures suggest. Water machine was finished during our stay. Shower was cold… We paid the stay beforehand including taxes and fees and were still asked to pay more when we arrived for something I still don’t understand (we refused this). The worst part was location, it’s almost impossible to reach the hotel after rainfall, the whole neighborhood is one big mudpool so it takes very long to climb over everything along the roads that people use to surpass the mud. Everything together this doesn’t give the holiday feeling you are looking for on Holbox.

The staff was friendly and the room was well equipped and spacious.

The hotel is quite far from the center. Unfortunately we arrived after heavy rain therefore the whole town was filled with big ponds everywhere. The first day was ok but the next day the whole front and entrance of the hotel was submerged in brown smelly water. And when we left in the morning the staff was not present so we couldn’t order a taxi we therefore had to walk in this yukky water.