InTown Suites Extended Stay St. Louis MO - St. Charles

Location

My boyfriend and I stayed here while my divorce was being finalized and I found something else more permanent. The lady who checked me in was SUPER nice and very friendly. On cleaning day she had forgotten about us as she walked right into our room without knocking. This actually happened at least one more time with a completely different employee, and he did know I was in the room as he was sent SPECIFICALLY to come find me... to see if I was rebooking my room as I had planned. This made me EXTREMELY uncomfortable and wondered what happened when weren't on property. Other than that, it was extremely reasonable forb

A few roaches but that is it

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Do not bother. Paint was chipping off the doors to each room, our room smelled awful, and we saw/killed 4 cockroaches over the one night we stayed. We checked out early the next morning. Spent the entire night sleepless worrying about bugs. The staff was friendly but that was the only good thing. Not worth it.

The price.

I wouldn't refer a friend to this hotel if it was the only one for miles. The manager Tom was an egotistical person on a power trip who didn't care that my toilet barely worked, my bathroom sink leaked, I had to personally fix my stove top in order to cook. And I had roaches in my room but he told me I couldn't reserve again because my emotional support dog barked too much on the first day I arrived.