Grapetree Bay Hotel & Villas

If a guest gets bedbugs from an infested bed, the least u could do is make a ride possible to an urgent care facility. $120 for medicine also because of YOUR infestation! You played us cheap and your sense of urgency showed. Your management never even came to inquire our status after urgent care. Place was lovely, food, pool, all good. Your accountability in an emergency gets a big fat zero!

Mandy was very nice and helpful. Hotel was clean and views were amazing. The taxi service gouge you but walking to the casino or to jacks beach/horse shoe beach and Isaacs beach are walkable and great day trips, both about thirty minutes walk. Restaurant charged gratuity on to go items which did not seem rightfair

This hotel ist not wheelchair accessible This hotel doesn't have a swimming beach This hotel doesn't have food without soy for lunch or dinner. Breakfast its not good The rooms its amazing AAA

Overall experience was good. The guest service was great from the employees but they are understaffed. The view was absolutely amazing. The room was beautiful and spacious. A shuttle or cab service for guests and offered by the hotel should be an option.

Helpful staff, beautiful location spacious and clean rooms

VERY CLEAN AND THE ROOM WAS VERY LARGE AND HAD EVERYTHING NEEDED FROM PLATES AND SILVERWARE TO COFFEE AND MICROWAVE PLUS FRIDGE. THE VIEW OF OCEN FROM PATIO WAS THE BEST

Great location to enjoy quiet and relaxing time. Room size and balcony was awesome with constant breeze to enjoy. Jack and Isaac bay trail to beach is awesome and we had beach to ourselves. Staff is superhelpful and always smiling. Not much dining options for vegetarians and we didn’t eat at the peopety so can’t comment.

The ocean view went you awake in the morning

Room was very clean and the view was great quite and relaxing

Beautiful view, incredible staff but listed as beachfront and while it was at the beach there were no beach chairs ,no beach service, or swimable beach. No working elevator, no cable TV.