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9.5 / 10 Guest Rating

Hacienda Valentino

Josefa Ortiz de Dominguez #44 Barrio Santa Lucia, Tuxtla Gutiérrez, mx

Hacienda Valentino - main view

About the Property

Luxurious Accommodation
Hacienda Valentino in San Cristóbal de Las Casas offers a 4-star experience with a garden, shared lounge, terrace, and a restaurant. The rooms are elegantly furnished with air conditioning, flat-screen TVs, and private bathrooms. Some rooms even feature balconies with stunning mountain views, ensuring a comfortable and picturesque stay.

Convenient Amenities
Guests can enjoy the convenience of a 24-hour front desk, airport transfers, and free WiFi throughout the property. The hotel also provides room service, ensuring that guests have everything they need at their fingertips. Additionally, a bar is available for guests to unwind and relax after a day of exploring the charming city.

Prime Location
Located near popular attractions such as San Cristobal Cathedral and Central Plaza & Park, Hacienda Valentino offers easy access to the best of the city. Whether you're interested in cultural sites or natural beauty, this hotel serves as the perfect base for your adventures in San Cristóbal de Las Casas.

Book your stay at Hacienda Valentino for a luxurious and convenient experience in San Cristóbal de Las Casas.

Facilities & Amenities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
Garden

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.5
Exceptional46 verified reviews
AI Summary

Guests highly rate the excellent service from the staff and frequently praise the unique room designs and cozy atmosphere.

Categories

Cleanliness8.4
Service10.0
Location9.9
Room Quality8.9
Amenities9.6
Value for Money9.4
Food and Beverage9.9
Overall Experience9.9

Select topics to read reviews

I
iraikmxMX
Verified booking
couple
Standard Room
Stayed in Dec 26, 2025

"Opiniones sobre el hotel o"

10.0

Nos encantó la calefacción, la tranquidad, la habilidad del personal, los pequeños detalles que son importantes,

Que no tiene estacionamiento, es vital que un hotel tenga estacionamiento y que no lo pague el cliente,

Helpful?
J
JoãomxMX
Verified booking
family_with_children
Standard Room
Stayed in Dec 7, 2025

"Excellent"

8.0
Helpful?
L
LauraitIT
Verified booking
couple
Standard Room
Stayed in Nov 29, 2025

"Fantastico soggiorno con il nostro cagnolino"

9.0

Posizione Cordialità dello staff Ci hanno fatto trovare in camera una ciambellina per il nostro cagnolino, che ha molto apprezzato Menu dedicato ai pelosetti

Helpful?
W
WhiteusUS
Verified booking
couple
Standard Room
Stayed in Nov 29, 2025

"We loved our stay at Hacienda Valentino and can't wait to come again in April."

10.0

The accommodation is tucked away a short walk from the main area. We really appreciated how quiet and tranquil HV felt. Tim was super accommodating with all of our questions and needs. The food was wonderful and the staff was very friendly. We missed out on meeting the sweet pup Valentino....but hopefully next time!!

The pillows were a bit large and firm for us, but Tim had a couple of smaller ones brought to our room which was much appreciated!!

Helpful?
R
RosyitIT
Verified booking
couple
Standard Room
Stayed in Nov 26, 2025

"Freddo!"

6.0

Avicino al centro, in un bel quartiere

Riscaldamento in camera ha iniziato a funzionare solo dopo un giorno e una notte. Puzza di fogna in camera e in bagno. Stanza buia. Ristorante e bar all’aperto! In pratica sono morta di freddo e il giorno dopo abbiamo fatto altrove sia colazione che cena

Helpful?
Z
ZiporailIL
Verified booking
extended_group
Standard Room
Stayed in Nov 17, 2025

"לא כדאי"

5.0

מיקום בסדר

החדר בקומה שנייה בו שהו זוג חברים היה מתחת לכל ביקורת,ריח נוראי כמו של ריסוס או חומר כימי אחר.היה קשה לשהות בחדר הזה.עדכנו את בעל המלון,הוא היה מופתע,את המלון הזמנו למרות שהיתה תגובה על הריח. חבל!!!!! סבל של שלושה ימים.

Helpful?
G
gerder66deDE
Verified booking
solo_traveller
Standard Room
Stayed in Nov 9, 2025

"Exceptional"

10.0

Ein sehr schöner Aufenthalt, sehr nette und hilfsbereite Leute. Ausstattung, Service und Sauberkeit bestens. Alles gut fußläufig erreichbar.

Helpful?
D
dekelilIL
Verified booking
couple
Standard Room
Stayed in Oct 7, 2025

"Excellent"

8.0

A charming boutique hotel with an on-site restaurant. The included breakfast is tasty and filling. The staff is amazing — attentive to every need, and the owners are present and always approachable. We received wonderful service; the atmosphere felt very warm and family-like.

The room was clean and tidy. When we arrived, there was a strong scent of ant spray — it’s great that they take care of pest control, we just recommend airing out the room before guests arrive. The Wi-Fi is strong overall, but could be improved inside the rooms. Note that there are two Wi-Fi networks; connecting to both helps ensure a stable signal. Other than that — everything was perfect! Highly recommended

Helpful?
S
SaracyCY
Verified booking
couple
Standard Room
Stayed in Sep 9, 2025

"Unique stay"

10.0

The designs of the room and the hotel its self was unique. They try to preserve the existing trees and include them in the design of the overall space and each room. Spacious and comfy bed. We asked for vegan option for the breakfast and they were more than happy to provide us. Friendly and helpful staff.

Helpful?
A
AlessiaitIT
Verified booking
couple
Standard Room
Stayed in Aug 27, 2025

"Excellent"

8.0
Helpful?