Surrey Resort

The accommodations are large walk-in tents, which was really interesting and a lot of fun. There is a deck in front of the tent, and each tent has a seating area and fire ring. Our tent had two large full beds, but other ones had queens. There is a nice pool, and a bunch of kids were having a blast in it. It is easy walking distance to the strip in Guerneville. The staff was very friendly, and there was free coffee in the lobby.

DO NOT STAY. We booked a dome tent for a wedding and I received a call a few weeks before saying that a different party had booked all the other sites for a “family reunion” so they would move us to a different type of tent. Upon arrival, we found out it was a joint bachelor/bachelorette party. They moved us to the other side of the campground, which we accepted as we falsely assumed that the 10PM quiet hours would still be in place. IT WAS AWFUL. It was constant partying and blasting music until finally at midnight, we called the property manager to tell them what was going on. IT WAS SO BAD that neighbors not staying at Surrey Resort came and YELLED at the party, saying how disrespectful they were and threatened to call the police. It was so bad we ended up leaving in the middle of the night. I spoke to customer service afterwards and was told I would be getting a full refund. I then got another call and they rescinded their offer and offered a free night stay instead. I am still awaiting a call from the owner, which I have called 3 times. Awful enforcement of campground rule, but even worse customer service. DO NOT STAY HERE.

Well located. Wonderful pool. Clean and well maintained.

As a parent taking a toddler glamping, I wasn’t sure what to expect. For the parents, this is a great, kid friendly resort. We stayed in a tent cabin (#25) that had a queen bed and a couch that turned into a futon. It was perfectly comfortable. There was a mini fridge, a fan (we brought an extra one as well) and plenty of outlets to heat a tea kettle, charge gadgets and whatnot. There is one floor lamp that was bright enough for the whole space. This unit is right next to the pool, and bathroom. It was convenient, but there was some noise with the gate opening and closing. Each site has its own fire pit and two lounge chairs. Go to Safeway across the street for the best value on fire wood. There was another review that complained about the bathrooms. It was a very busy 4th of July stay. We were up early and had no issue. It takes some planning, but we were able to find an open bathroom whenever we needed. There are also bathroom stalls in the lobby area, which are helpful during busy shower hours. The place was perfect for what we needed. The staff were accommodating and very friendly. Lastly, youre staying outside. Expect bugs and all the things as if you were camping. It’s glamping, and this place knocks it out of the park.

Wonderful "glamping" resort within walking distance to downtown Guerneville -- complete with great pool, gym, and expansive grounds. The staff were incredibly kind, flexible, and helpful, and ensured we had a lovely stay. Even though it was a busy summer weekend, there was still plenty of privacy, peace, and quiet.

This was an unscheduled visit and found it online. Beds were great and staff was amazing. The accommodated us for a second night. No food or drink but the is a Safeway right across the street. It was quiet at night. So many fun restaurants close by.

Comfy beds made for a delightful start! The pool, adorned with inviting chaise lounges, offered a serene escape accompanied by the soothing sounds of chirping birds. The hot tub proved equally enjoyable. Surprisingly, the noise didn't permeate between tents, ensuring a peaceful retreat. Although, our tent was sort of on its own. I was grateful when they retrieved and safely stored my forgotten jewelry until my friend picked it up. To enhance arrivals, I suggest installing a prominent "enter here" sign, as the address leads to a road behind the resort. Additionally, a visible "Check in here" sign from the parking lot would streamline the process.

Sahara is awesome!

My partner and I were lucky to be the only two people at the property, and I must admit the glamping experience was nothing short of magical. The mornings and nights were unforgettable, waking with birdsong and sunrise in the most natural way possible and gazing at clear starry night skies. Would recommend!

Such a fun experience! Beautiful pool and amazing staff. Wish we could have stayed longer and will certainly be back soon!