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8.1 / 10 Guest Rating

EMS Hoteles Centro Histórico

78 Avenida Ignacio Zaragoza 78, Veracruz, mx

EMS Hoteles Centro Histórico - main view

About the Property

Convenient Location
Located in the heart of Veracruz's Old Town district, EMS Hoteles Centro Histórico offers easy access to popular attractions such as City Hall, Veracruz Cathedral, and Veracruz Harbour. Guests can explore the city's rich history and vibrant culture just steps away from the hotel.

Comfortable Accommodation
The air-conditioned rooms at this 3-star hotel feature modern amenities, including flat-screen TVs, ensuring a comfortable stay for all guests. After a day of sightseeing or business meetings, visitors can relax in well-appointed rooms designed for relaxation and convenience.

Exceptional Service
With a 24-hour front desk, guests can expect attentive and prompt service throughout their stay at EMS Hoteles Centro Histórico. Whether you need assistance with travel arrangements or local recommendations, our dedicated staff is always ready to help make your experience memorable.

Book your stay at EMS Hoteles Centro Histórico for a seamless blend of comfort, convenience, and warm hospitality.

Facilities & Amenities

Television in common areas
Front desk (limited hours)
Self parking (surcharge)
Offsite parking discounted rates available
Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.1
Excellent111 verified reviews
AI Summary

Guests highly rate the ubicación céntrica and frequently praise the limpieza de instalaciones.

Categories

Cleanliness8.5
Service7.0
Location9.0
Room Quality8.0
Amenities7.5
Value for Money8.3
Food and Beverage8.5
Overall Experience8.1

Select topics to read reviews

G
GermanmxMX
Verified booking
family_with_children
Standard Room
Stayed in Mar 9, 2026

"Buen precio pero creo que hay mejores opciones"

5.0

EL lugar esta ubicado en el centro

Hay ventanas en el cuarto que no se pueden tapar, no tienen cortinas o manera de apagar y la luz del pasillo aunque de sensor constantemente se prendía y apagaba haciendo muy dificil descansar.

Helpful?
I
IrenemxMX
Verified booking
couple
Standard Room
Stayed in Feb 13, 2026

"Very Good"

7.0
Helpful?
E
EdithmxMX
Verified booking
couple
Standard Room
Stayed in Jan 24, 2026

"Mucho mejor que bueno."

9.0

La ubicación

No tiene vista

Helpful?
D
DanielusUS
Verified booking
extended_group
Standard Room
Stayed in Jan 18, 2026

"Location was the primary reason for hotel selection"

8.0

Location is excellent, cleaning persons did a wonderful job

Mold in the bathroom. No elevator. Lots of noise from the street until midnight. Hard bed.

Helpful?
I
ImagenArtemxMX
Verified booking
family_with_children
Standard Room
Stayed in Jan 12, 2026

"Excellent"

8.0

que no fue claro en recepción que no tenía elevador

Helpful?
I
IsraelmxMX
Verified booking
solo_traveller
Standard Room
Stayed in Jan 10, 2026

"Exceptional"

9.0

el proceso es muy rápido y está bien ubicado, todo muy limpio.

en lo personal nada, todo se me hizo muy bien.

Helpful?
D
Dr. Eduardo GonzálezmxMX
Verified booking
extended_group
Standard Room
Stayed in Jan 7, 2026

"Lo elegimos por ser pet friendly"

9.0

Que hayan aceptado a mi perrito sin dificultades

Un poquito que era difícil comunicarse con el hotel, pero al final no hubo tema

Helpful?
A
Aronid mxMX
Verified booking
extended_group
Standard Room
Stayed in Jan 3, 2026

"Gestión deficiente y trato inaceptable"

1.0

Ubicación

Es inaceptable que un hotel de esta categoría cuente con un personal tan poco capacitado en atención al cliente. La actitud del equipo de recepción fue pedante y nada empática ante nuestras peticiones. No brindan soluciones, solo excusas y malos modos. Un hotel no son solo sus instalaciones, sino el servicio, y en este caso, el servicio es inexistente. No lo recomiendo en absoluto.

Helpful?
J
JessicaPPnzNZ
Verified booking
couple
Standard Room
Stayed in Dec 29, 2025

"Exceptional"

10.0

El personal es muy amable, muy buena la ubicación en el centro histórico, justo al lado de los portales. La habitación es amplia y cómoda. Aseo diario.

Como sugerencia estaría bueno tener un escritorio y agregar un closet en la habitación. No hay mucho espacio para poner las maletas.

Helpful?
G
GomezmxMX
Verified booking
couple
Standard Room
Stayed in Dec 20, 2025

"Exceptional"

9.0

El espacio está bastante bien.

Hay que subir muchas escaleras

Helpful?