Trueman Court Luxury Serviced Apartments

Gorgeous, clean, spacious, and helpful staff

Nothing - twas perfect

Excellent location, clean and efficient

Lot of construction going on around property

Very quirky clean and comfy apartment very close to cavern quarter yet still quiet tucked away.

The location was great.

Unfortunately, we did not enjoy our stay at Trueman court. As soon as we walked in we felt underwhelmed and that the pictures on booking.com did not accurately represent the current state of the apartment. There were many stains and marks on the walls, the curtains were fraying at the ends it felt shabby overall. The kitchen area was the same with burnt food / marks on the glass hob and a dirty / old set of oven gloves and tea towel hung over the over door handle. There was a cheap plug in air freshener which had an overpoweringly sweet smell. In terms of amenities, we at least expected some water in the fridge as you'd get if you were staying anywhere else priced at £265 a night. There was none, however. The bed was not comfortable - you could feel the springs in your back all night. It was high up on an upper floor with a very low ceiling meaning you couldn't stand straight. The mattress cover also had some yellow stains. We actually stayed out longer in the evening as we did not wish to return to the apartment due to it being/ feeling such poor quality and not as advertised. It certainly wasn't 'luxury' in any way; it felt more like a student flat. We were also next to the front door and could hear people enter/ exit throughout the night / early morning. We wouldn't have been so dissatisfied if it wasn't so expensive. £265 a night is obscene for the quality of the apartment and we would certainly stay somewhere else the next time we were in Liverpool. Trueman Court have also stated that they usually charge around £100 per stay, which seems far more reasonable. It appears they increased the price by nearly £200 during periods of high demand without improving the quality of the apartment or the overall experience. I would avoid booking this place if it costs more than £100, as it simply isn’t worth the price and there are far nicer alternatives available.

The property was clean, comfortable and well presented. The location was convenient, check-in was straightforward, and the communication was clear throughout the stay. Everything we needed was provided and the accommodation felt modern and well looked after.

everything was very good.

Quality, everything

Nothing

Convenient, clean, great location and helpful staff