Xeliter Green One Playa Dorada

Perfecto

I had an unfortunate experience in Green one. The studio had a strong odor that made me sick. They said it was because of the extermination that took place outside of the property for mosquitoes. Then, they moved me to another studio, which wasn’t cleaned (found a women’s hair on the pillow) and had an odor effect which the manager explained to me the next day that it is due to the humidity of the rain. The odor smell got better next day, especially when they cleaned the whole studio per my request. Also, the door handle of the balcony was loose and had maintenance to get it fixed. They showed me a 1 bedroom apartment per my request (which had no odor), but wanted more money for just a short period of time, which I refused. Overall, my experience was not great and concierge was horrible. They were unreasonable, unreliable, careless and did not take the matter too seriously. By the way, the cab they sent me for pickup (at the pickup location) was horrible. The cab driver was extremely rude and wanted me to pay for his service knowing he arrived late and I had taken an uber.

A beautiful, safe, and spotless resort with outstanding staff. We stayed in a villa, which was absolutely perfect. Parking was seamless. The pool on the property was lovely, and the beach club was exceptional. They even provide a complimentary shuttle, but it’s an easy 10-minute walk if you prefer.

Unfortunately, we experienced issues with the internet during our stay. The connection in our villa was completely non-functional. While the staff provided a mobile hotspot as a temporary solution, the data was quickly exhausted, leaving us with reduced speeds. Unfortunately, the fixed high-speed internet promised in our booking was not repaired during our visit. As reliable internet was essential for my work, this inconvenience detracted from what would have otherwise been an exceptional stay at the resort.

This was a nice place to stay, the staff helped me order food for delivery, arranged vehicle arrangement to drop me off at the cruise port

Súper agradable la estadía en el apto 4202, muy bien amueblado y dotado, la vigilancia 10/10, el personal muy amable, los restaurantes dentro de Playa Dorada son buenos, recomiendo Mikasa, Passatore, La Fiamma, Brassero… volveré en otra oportunidad

Most of the Staff rarely speak englisch. These Are all friendly and willing to support a guest, but it is hard to communicate.

The customer services more than i expected the rooms clean and prices are good. I highly recommend Green One. I've been coming to the Dominican for 20 years .

The place I stood was cozy perfect

Fantastic place to stay in Puerto Plata area. We stayed four nights in Studio which was very nicely decorated, well equipped small kitchen. WiFi was fast enough, air conditioning was super quiet and made our stay very comfortable. One of the cleanest hotel anywhere and staff was great. Thanks Xeliter Team for your hospitality!

I absolutely loved Green One, I loved everything about it from the grounds (renovating- modernizing), to the restaurants on the beach! I wish I could buy a property here!