Berkshires Untold

Check in was delayed it seems a few hours as the room wasn’t ready. We came back and it still took another 15 to 20 minutes to check in. Check in area was confusing.

The parking and the property are both safe. I concerns

We couldn't get the heat to work in our room and there was no way to contact the front desk for help.

Very nice motel, rooms were clean and comfortable.

This is a very cute hotel/motel-style stay! The lobby is beautiful, smells divine, and I loved the refreshing lemon/mint water. The seasonal decorations with flowers and pumpkins were charming, and the outdoor sitting area was lovely. Parking was easy and plentiful. The room itself was adorable and well-equipped — everything I needed was there. The bed was comfortable, and the bathroom was huge. I also loved the Le Labo products they offered — such a nice touch! A few small things could be improved: the AC/heating unit was quite noisy, and the air in the room felt very dry. Even with the darkening shade, a fair amount of light still came through the window during the day. Housekeeping could also be a bit more thorough — I noticed some spider webs in the corners and a few hairs left in the shower. Overall, though, it was a lovely stay with great amenities and thoughtful details. I’d definitely consider coming

Great spot

Easy parking, great community spaces, beautiful decor!

Nice place to stay, the outdoor areas around the lobby were great places to hang out and talk with friends. The staff were very hard working and very responsive.

The photos make this place look like a country inn, but it's actually a re-imagined motel. For a motel, it is great, the rooms are re-done nicely and they are comfortable and quiet. For an upscale place to stay - it is a nice motel. They try, with a little library, and the bar and several table restaurant. We did not have dinner there - but breakfast and checkout was a mess. They don't have anything but coffee until 8:30, and there are no alternatives nearby. Think of airline food - the descriptions sound good, but then you get a disappointing meal that is obviously not freshly prepared, just heated up. For a motel, it is great.

I like the outdoor fire pit area and the dining room. Food service was a bit slow.