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8.4 / 10 Guest Rating

Siente Tulum Hotel & Cenote Club

Carretera Federal Cancún - Tulum, No. 307 KM 230, Mz. 1, Lt. 1, Tulum, QROO, 77760, Tulum, MX

Siente Tulum Hotel & Cenote Club - main view

About the Property

Recreational Amenities
Enjoy an outdoor pool and bicycles to rent at our hotel for a fun-filled stay.

All-Inclusive Rates
Indulge in complimentary meals and beverages at our onsite dining establishments with our all-inclusive rates.

Convenient Features
Relax with our 24-hour front desk, elevator, and coffee/tea in a common area facilities.

Be sure to book your stay at Siente Tulum and experience the perfect blend of leisure and luxury.

Facilities & Amenities

Free WiFi
24-hour front desk
Concierge service
Elevator
Smoke-free property
Tours/ticket assistance
Snack bar/deli
Change of bed sheets (on request)

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

A car is not required for transportation to and from this property. Cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available.

Check Room Availability

1 night · 2 adults

Available Rooms

Junior Studio Suite, 1 King Bed - Photo 1
Junior Studio Suite, 1 King Bed - Photo 2
Junior Studio Suite, 1 King Bed - Photo 3
Junior Studio Suite, 1 King Bed - Photo 4
1/4

Junior Studio Suite, 1 King Bed

1 King Bed41 sq feet Internet - Free WiFi 25+ Mbps Entertainment - 50-inch flat-screen TV with cable channels and NetflixFood & Drink - Mini-fridge and microwave Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower, and rainfall showerheadPractical - Safe, desk, and electrical adapters/chargersComfort - Fresh bed sheets (on request), air conditioning, and daily housekeepingNeed to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds availableNon-Smoking

3 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
ShowerSafety deposit boxAir conditioningDeskMicrowavePrivate bathroom

Junior Studio Suite 1 King Bed

Non-refundable
Room Only
20% OFF$102.03

$81.62

Includes taxes & fees

Junior Studio Suite 1 King Bed

Non-refundable
Breakfast Included
20% OFF$128.48

$102.78

Includes taxes & fees

Junior Studio Suite 1 King Bed

Non-refundable
All Inclusive
20% OFF$214.38

$171.5

Includes taxes & fees
Deluxe Room, 1 King Bed - Photo 1
Deluxe Room, 1 King Bed - Photo 2
Deluxe Room, 1 King Bed - Photo 3
Deluxe Room, 1 King Bed - Photo 4
1/4

Deluxe Room, 1 King Bed

1 King Bed41 sq feet Internet - Free WiFi 25+ Mbps Entertainment - 50-inch flat-screen TV with cable channels and NetflixSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower, and rainfall showerheadPractical - Safe, desk, and electrical adapters/chargersComfort - Fresh bed sheets (on request), air conditioning, and daily housekeepingNeed to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds availableNon-Smoking

3 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
ShowerSafety deposit boxAir conditioningDeskMicrowavePrivate bathroom

Deluxe king

Non-refundable
Room Only
20% OFF$75.98

$60.78

Includes taxes & fees

Deluxe king

Non-refundable
Breakfast Included
20% OFF$101.55

$81.24

Includes taxes & fees

Deluxe king

Non-refundable
All Inclusive
20% OFF$185.11

$148.09

Includes taxes & fees
Deluxe King Suite - Photo 1
Deluxe King Suite - Photo 2
Deluxe King Suite - Photo 3
Deluxe King Suite - Photo 4
Deluxe King Suite - Photo 5
1/5

Deluxe King Suite

This suite is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Featuring a balcony with city views, this suite also offers air conditioning and a flat-screen TV with streaming services. The unit offers 1 bed.

35 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
ShowerSafety deposit boxTVAir conditioningDeskFan

Deluxe King Suite

Non-refundable
Room Only
20% OFF$78.75

$63

Includes taxes & fees

Deluxe King Suite

Non-refundable
Breakfast Included
20% OFF$104.48

$83.58

Includes taxes & fees

Deluxe King Suite

Non-refundable
All Inclusive
20% OFF$190.23

$152.18

Includes taxes & fees
Deluxe Double Room - Photo 1
Deluxe Double Room - Photo 2
Deluxe Double Room - Photo 3
Deluxe Double Room - Photo 4
Deluxe Double Room - Photo 5
1/5

Deluxe Double Room

This air-conditioned double room includes a flat-screen TV with streaming services, a private bathroom as well as a balcony with city views. The unit offers 2 beds.

38 sqm
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
ShowerSafety deposit boxTVAir conditioningDeskFan

Deluxe Double Room

Non-refundable
Room Only
20% OFF$78.56

$62.85

Includes taxes & fees

Deluxe Double Room

Non-refundable
Breakfast Included
20% OFF$104.21

$83.37

Includes taxes & fees

Deluxe Double Room

Non-refundable
All Inclusive
20% OFF$190.24

$152.19

Includes taxes & fees
Junior Suite - Photo 1
Junior Suite - Photo 2
Junior Suite - Photo 3
Junior Suite - Photo 4
1/4

Junior Suite

This spacious suite features 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite features a flat-screen TV with streaming services, a mini-bar, a coffee machine, a wardrobe as well as city views. The unit has 2 beds.

60 sqm
Sleeps 2
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVAir conditioning

Junior Suite

Non-refundable
Room Only
20% OFF$98.77

$79.02

Includes taxes & fees

Junior Suite

Non-refundable
Breakfast Included
20% OFF$124.32

$99.46

Includes taxes & fees

Junior Suite

Non-refundable
All Inclusive
20% OFF$207.23

$165.78

Includes taxes & fees

Guest Reviews

8.4
Excellent1056 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the friendly staff.

Categories

Cleanliness8.1
Service9.1
Location9.6
Room Quality8.1
Amenities7.6
Value for Money8.6
Food and Beverage7.1
Overall Experience9.0

Select topics to read reviews

A
AnnettedeDE
Verified booking
family_with_children
Standard Room
Stayed in Jan 24, 2026

"Good"

6.0

Die Dachterrasse zum Essen und Chillen war gut. Dass wir das Zimmer am Abreisetag bis 13:00 Uhr nutzen konnten, war toll.

Es gab 2 Tage keine frischen Handtücher, da der Wäschservice nicht kam. So hatten wir zu zweit nur ein Duschtuch.

Helpful?
S
SergiousUS
Verified booking
family_with_children
Standard Room
Stayed in Jan 24, 2026

"NO !!! Don’t book this hotel !! You will regret!!"

1.0

Location

El hotel no le hacen mantenimiento hace mucho tiempo El restaurante que queda en la terraza un desastre, los cojines de los sofás sucios, un olor a orine desde que entras a la terraza que no se puede sentar en el bar,termina con un olor a aceite de restaurante que no cambian en un año. Los platos para el desayuno llenos de grasa !! Moscas por todo lado, súper pobre el desayuno, no tenían tostadora, solo unos cuantos cereales y el olor a aceite !! Mis hijos no quisieron desayunar y tuvimos que ir a un Starbucks. No había toallas en las habitaciones, perdimos toallas y nos dijeron que la encargada no llega hasta las 6 de la tarde y que no podían darnos hasta que llegue la encargada ( así que uno no puede bañarse hasta que ellos decida) en un lugar cerca de la playa !!! Los baños súper sucios, las puertas de vidrio no cerraban y el agua de la ducha salía y moraba todo el piso, la regadera todo tapada por el sarro que cuando encendías la ducha regaba el agua por todo lado menos en el centro. Una mala experiencia, el hotel

Helpful?
D
DavidczCZ
Verified booking
family_with_children
Standard Room
Stayed in Jan 24, 2026

"Špinavý bazén, všude nánosy prachu, nepřevlečené povlečení od uklízečky po dobu 10 dnů, netekla teplá voda, neodtékalo u"

4.0

Hezká vstupní hala

Špinavý bazén, všude nánosy prachu, nepřevlečené povlečení od uklízečky po dobu 10 dnů, netekla teplá voda, neodtékalo umyvadlo (ani po urgencích). Plíseň

Helpful?
J
JanaczCZ
Verified booking
couple
Standard Room
Stayed in Jan 23, 2026

"Bad food, staff doesn’t speak English"

4.0

The room was good, spacious, AC was working. The rooftop area was quite nice to chill at, you get a nice view and it has a potential.

The building need some proper maintenance and renovation on the balcony, staircase and roof. Everything is rusty, the filling in the railing is a rope that’s falling apart. The roof on the rooftop is leaking. The access road is a dirt road with big holes and the access to the hotel isn’t marked. All of that does not make a good first impression. When checking-in we didn’t get any information. Where to find the bar, buffet (we had all-inclusive), what options do we have at the hotel, etc. Also, its a hotel where there were only internationals and half the staff didn’t speak English. On top of that we regret very much paying for all-inclusive. The offer on the bar isn’t very long. That would be a problem, if they have everything they offer. Every day, there would be always something missing. The buffet was the worst buffet we ever experienced. I’m sorry to say that. But the quality of the good was on a level of a school canteen. Meat was always overcooked, rice was”decorated” with cubes of frozen vegetables, the leftovers from the previous day were clearly mixed in the new dishes next day. The pasta was prepared with all disrespect to Italian pasta you can collect on the way from Rome to Tulum. We were of the impression that the sauce was made from instant powder. If you stay in this hotel, we strongly recommend to not to book any food here and just eat in the city. There’s lot of awesome restaurants for fair money. One more thing, that should be mentioned in the description on Booking is, that the cenote doesn’t really belong to the hotel and you have to pay an entrance fee and the bar and restaurant you also pay extra. That’s not what we expected, when we were booking this hotel.

Helpful?
C
CéciliafrFR
Verified booking
couple
Standard Room
Stayed in Jan 22, 2026

"Good"

6.0

Bon emplacement.

Eau froide pour se laver, parfois tiède.. Climatisation à fond dans la chambre et impossible de mettre du chauffage.

Helpful?
G
GUERREROmxMX
Verified booking
family_with_children
Standard Room
Stayed in Jan 21, 2026

"Exceptional"

10.0

La vista desde la alberca

Helpful?
S
SoniafrFR
Verified booking
family_with_children
Standard Room
Stayed in Jan 20, 2026

"Good"

1.0
Helpful?
A
AmandausUS
Verified booking
extended_group
Standard Room
Stayed in Jan 19, 2026

"Good"

5.0

Staff were amazing, super helpful and friendly. Inside of the hotel was super cute.

Outside of the hotel looked pretty rundown. And the pool is super small. I also had a flea in the room at least one that I saw.

Helpful?
C
CarlosmxMX
Verified booking
family_with_children
Standard Room
Stayed in Jan 19, 2026

"Buen hotel relación precio/calidad"

8.0

La alberca, aunque pequeña siempre estuvo limpia y deliciosa el agua, además de tener un horario amplio. La terraza es bella y tiene una vista impresionante. Las habitaciones son de buen tamaño y las camas súper confortables, siempre hubo agua caliente, aire acondicionado y no falló ningún servicio. El personal de recepción atento y agradable.

Ofrecen 3 alimentos: desayuno, buffet de snack (comida) y cena, más aparte el servicio de barra. Nos tocaron al principio unos alimentos que no se veían tan apetecibles (parecían como la sobra de la comida anterior) y muy poca variedad, pero al final de nuestra estancia mejoraron mucho esos aspectos, al final comimos muy rico!

Helpful?
H
HakimmxMX
Verified booking
couple
Standard Room
Stayed in Jan 19, 2026

"Une escroquerie"

1.0

Une honte publicité mensongère ne correspond pas du tout aux photos. Chambre deluxe c'est une blague. Accueil horrible verres sales emplacement horrible en dirait une déchetterie. Sincèrement ne réservé pas là-bas je vous déconseille vraiment. Ont a pris 3 nuit ont est restés 1 jour ont c'est sauvés. D'ailleurs booking continuer de ne pas répondre a mes réclamations je vais pas laisser cela ainsi

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