MainStay Suites Dallas Northwest - Irving

Room was big. Bed was comfortable. Temperature on room was perfect. Everything was great, great pressure on shower.

The location was reasonable from downtown Dallas and surrounded by food gas and grocery.

The elevators would smell bad almost the entirety of our stay. The rooms were dusty and could’ve been more clean.

The best part of my experience was sleeping there. I know that may sound very simple but it is something that i haven't experienced in awhile at a hotel. It is very important for me to bring my own pillows because 9/10 now matter how nice the hotel, comfy pillows arent not a usual thing to spring for, its usually art, space, and furniture in the room. there were 4 pillows that were designed for comfort and i found myself truly rested and that holds high value for someone like myself. Coming in close second is a decent breakfast thats included and Mainstay provided both. ANY time i am in Dallas, i will find this hotel to come back to!!

If i had anything bad to say which is hard because i dont want to leave anyone with a bad impression this happened but the door to the bathroom is a sliding door so it closes but it has a very small gap still so it didnt close COMPLETELY but that wasnt the problem. My husband and i were rooming together so we dont close the door much, in this case of taking a shower together we had the door open and on and the steam from the hot water filled the room and the fire alar went off and continued to go off for awhile (until my husband could get dressed and go downstairs to notify the staff the alarm was going off) The sleep i experienced was so great even with the alarm going off, this hotel could do no wrong!)

Staffing super helpful and very professional. Rooms were cleaned and spacious Property well maintained and they also have free breakfast or included with the stay.

Only one small issue. The room is wa in the bathroom door does not fully close therefore no privacy but not a deal breaker

Nothing

Everything