The Lubo - self check-in

The room is very small. We had a 4 bed room. 2 of them are fine. The 2 other ones are very small and not very comfortable for other than small children. Great area. Walkable, lots of food option. Check-in was challenging and I had to call since the reservation number I had was not recognized.

Was a very convenient location. Parking was not easy as you could not reach the hotel by car even to drop off luggage. The staff were very helpful and polite, room was clean but a little tired. We don’t spend a lot of time in the room so was fine for our stay!

Really great modern accommodation in the heart of the old town of Lucerne. Staying with 2 teenage kids in same room, just about fitted into the high bunks. Only negative was the one feather pillow which deflated to nothing once your head hit it, so better pillows is my only gripe.

I got really scared reading the other reviews and almost canceled. Im very happy that I didn't cancel. The place was super comfortable. I reserved a room with the kitchen. Kitchen and utensils where good. Space was awesome. Loved the decor of the whole studio. Some reviews state that theres nowhere to leave luggage, that is un true. They have a place to leave luggage very accesible. It has an elevator, place is kinda like a small maze, some stair will be inevitable but not so much. Just a couple of steps. Laundry service was awesome, download an app, pay through there, have your space reserved and done! They have a tea and spakling water faucet in this same room that is superb! Additional coffee at Rokka is amazing!

Very good stay, being on level 5 very thankful for the elevator. Location description should be updated to include lift access.

Extremely difficult self check in, they never sent the email, I contacted The property several times…attempted to do the kiosk and it was not working so we had to call the hotel. After over 30 min we were finally in our room and then everything was ok. It’s just not what you want after a long travel day.

The property is very well located in the heart of Lucerne and was one of the most affordable options during our stay. There’s a charming café on the ground floor, which could be convenient for guests, although we didn’t personally use it. On the downside, the space is extremely compact with an unusual layout. The ceiling above the bunk beds is particularly low—we bumped our heads several times. Our room also did not have a kitchen, which was a bit inconvenient. Additionally, there are no free parking options nearby, and the paid parking in the area is quite expensive (around 30 CHF per day). That said, I would still recommend this property for travelers looking for a centrally located, budget-friendly place to stay in Lucerne.

Overpriced for what you are getting. Given a room on the 6th floor but elevator only goes up to 5. Parking is a 10 minute walk away. So lots of inconvenience with carrying our luggage. No front desk so needed frequent calls to help with checking in and other issues and the digital keys were not working.

Excellent stay. Comfortable.

Room is small and comfortable. The bunk bed design is little close-phobic. Beds are comfortable. Washer/Dryer onsite is perfect, working and pay by app which is very convenient. The check-in process little confused. Promised instruction email did not send. Use personal phone scan the code linking to check-in is the best because you will need the app to open doors anyway. The best solution is download their app.