Redmayne House - Urban Apartments

It was an extraordinary experience.

We couldn't turn off the light in the hall :(

Clean and a good location

The bed was saggy, mattress needs an update

Everything

Near to Clifton

Found it hard to operate the key system. Took a bit of getting used to.

Good

Nothing

Ease of access. Very clean, newly decorated, lovely products in bathroom and kitchen. Well provided for with tea, washing power, etc.

The sofa bed for our 3rd person. The mattress was absolutely appalling. It was such poor quality and could not be described as a mattress. We had to lay the sofa cushions on top in order to sleep on it otherwise it was like sleeping on a pebble beach. Our guest did not sleep at all. They wanted to sleep on the floor. It really was not fit to sleep on. We returned to the apartment late otherwise I would have phoned the number to insist on a foam mattress. An air bed would have been better. Please please replace the mattress. You knew our booking was for 3 adults so it can’t be said it was not suitable for an adult. In fact I wouldn’t even put a child on it. It is such a shame because the other bed was perfect and everything else but the sofa bed ruined our trip and let you down badly. It was not a true reflection of the rest of the place. My guest is exhausted, stiff and has a cricket in their neck. There was not even a mattress protector on the mattress.