Grands Suites Hotel and Spa Sliema

Całość, ale szczególnie obsługa.

Only changed sheets once in a week, had to keep asking for stuff like toilet roll and tea etc. Hotel take €100 ‘deposit’ off you at check in, 4 weeks later I have still not received this ‘deposit’ back even though the hotel claim they have sent it to me.

I rarely leave negative reviews, but this was by far one of the worst hotel experiences I’ve ever had. The problems started the moment we arrived. The hostess at reception was surprisingly rude and unfriendly, constantly rolling her eyes for no apparent reason. I’ve honestly never experienced such a hostile welcome at a hotel before. The room view was another disappointment. The photos used for advertising looked nothing like reality. Instead of the beautiful views shown online, our room overlooked a construction site. For €600 for 4 nights, I would expect at least basic amenities such as bathrobes and slippers, but neither were provided. The soundproofing was terrible. Every night there were constant noises that made it difficult to sleep and properly rest during our vacation. The rooftop pool looked attractive in pictures, but the water was so cold that swimming was practically impossible. The location was also a major drawback. The area felt provincial and lifeless. It is neither as beautiful and charming as Valletta, nor does it offer the nightlife and atmosphere of St Julian’s l. There was simply nothing happening around us. Honestly, almost everything about this hotel was disappointing. Between the misleading room photos, rude staff, poor sleep quality, lack of amenities, cold pool, and uninspiring location, this stay fell far below expectations. I would not recommend this hotel to anyone who doesn’t want to risk ruining their vacation.

The swimming pool, facilities in room

Prices of pool bar

Dimensão do quarto, incluindo sala, casa de banho e varanda. Limpeza geral diária. Rooftop com piscina de boa dimensão e bar de apoio. Simpatia dos empregados.

Relação preço/qualidade do pequeno almoço.

zero sound proofing. I could hear people partying in Siciliy....so loud

We were greeted by friendly staff upon our arrival. Luckily for us we were able to check in slightly earlier which was great. There was a really lovely clean smell throughout the whole building. The room itself was fab! Very clean, comfortable bed and kitchen area was well equipped. Housekeeping called daily (the gentleman was lovely.) The rooftop pool was great, plenty of sun beds and parasols and the view was absolutely incredible. We thoroughly enjoyed the indoor pool, sauna and steam room too and the gym looked great (although we did not make use of the gym this time! ;D) The laundry room and waste disposal rooms on each floor was very handy too. We will definitely be returning in the near future and have recommended this hotel to several people already!

Location was a tad out of the way from the main area. We definitely got our ‘steps in’ every day! The nearby streets leading up to the hotel were a little ‘rundown.’