Love Hotels Voyageur by OYO at International Falls MN

yes I was billed $428.40 and the day I was suppose to stay there they called and said the pi9pes had frozen and they were closed....My MONEY HAS YET TO BE REFUNDED i would like a call back at 260 413 3576

location

Well, made beds and clean sheets would be nice. Locks that worked without needing an old style cut key. Apparently the batteries had died in the card readers on the doors and the worker/mgr/attendant/idiot had not bothered to learn how to change them. He complained of not having been trained but had been there for months without doing anything more than watch the batteries die! A stunning example of someone possessing zero initiative, little curiousity or problem solving skill. The sidewalk entrance to the hotel was not even shoveled! The non functioning card key system was exacerbated by a nonexistent labeling system so a shoe box full of keys had to be tried to open each room door. While it was new and kind of humorous playing room roulette there were people turned away because some room doors could not be opened. I hope there's nothing dead or rotting in those. If the owners are planning on running this into the ground they have nearly succeeded. If not, maybe they could get a hardworking immigrant as attendant who could get a locksmith to open the inaccessible doors, refresh all the batteries and maybe fix the coffee and ice makers as well as keep up on the laundry instead of being invisible. This was once an OK place to stay but sadly it has descended into a 0 stars rating. But, on a more positive note the heat worked. btw, two of the three coffee pots had coffee residue as baked enamel 1/8" thick on the pot bottoms. Apparently no one turned off the burners but just left them to bake off. I rinsed them in my room and took them back to the front and set them aside 1/4 full to soak and dissolve the crud. I hope no one thinks that's coffee and gets sick since I doubt the current attendant will notice.

Excellent

Location

Didn’t have a key to lock our own door. A guy living out of his car was parked right outside of our door.

Friendly, courteous staff

Rooms, cleanliness, heating/cooling ststem, lack of basic amenities, etc. Linens had undesirable stains,. Musty room.

Even though they claim to have gotten new management, the place is terrible. And this is actually a motel, not a hotel despite its name here on Expedia. Furthermore, the place is quite dirty and the STRONG smell to urine and cigarettes is revolting. Avoid this place! I would give it ZERO stars if Expedia would allow it.

Easy

Couldn’t get a key to our room. Either had to leave the door unlocked, or had to have the front desk employee open the door every time

Front desk guy was friendly and always available cause he lived there.

Rooms were very poor. Flooring not finished. Carpet strips still on floor that are sharp to step on. Didnt shower cause shower was gross. Was a cheap option for 1 night.

Quiet

Really old panelling in room