Birch Cottage

The property was clean ,maybe need a good paint and a few cracks paint peeling,

The noisy neighbours,constantly shouting ,banging doors .

This property was in very good condition, nicely decorated and really well equipped. The bedding and towels were very high quality. Everything was nice and clean.

The property charges £240 per night, which is quite an expensive weekend stay. Booking.com sent e-mails telling me I was fully paid up for my stay, and not to accept any other requests for payment. Yet there are considerable extra costs which are not covered by the nightly rate, and in contravention to instructions from Booking.com. I paid an extra £40 for my 2 dogs to stay, and if you want to use the woodburner, it will cost you £19 to use the wood, matches and firefighters provided. More if you need the wood topping up. There is a box containing beer, soft drinks and snacks, with a long price list. In the week leading up to our minibreak, I received 6 requests to pay the company an additional £50 for damages, with 4 requests received in one day! I queried this with the company as Booking.com told me I was fully paid up, and the speed/volume of e-mails made me feel I was being scammed, yet the company insisted I must pay this. They even removed the key from the key safe and wouldn’t release it to me until they had proof I had paid £50!! Felt like blackmail to me, and put a downer on our stay, as we were afraid to touch or use anything in the property, in case we were charged for use or for damage. Unsurprisingly, I am still waiting for my £50 to be returned to me. We made sure to make a detailed video of the property upon arrival/departure as evidence against any claim for damages. The company advertises the hot tub and woodburner as key attractions. Yet as mentioned, using the woodburner is NOT included in the price. Other properties have provided wood for a woodburner for free, at least for one night. Make sure you bring cash with you to pay for woodburner supplies, and in case you want to enjoy snacks and drinks left in the property. Also, the property is very very close to a main A-road, which was noisy in the day and evenings. Much quieter at night though.

Absolutely stunning accommodation will deffinalty visit again

The price for 1 night but it was amazing and well worth it

We loved the location, very clean and tidy. The accommodation had everything you needed and more, everything was thought of. Fresh bakes on arrival and goodie box for the dog made all the difference to making you feel welcome. Thr outdoor facilitiies were such as good. We enjoyed the hot tub and although we didnt use the BBQ, Pizza oven and fire pit and log fire they were a great addition to have.

There wasnt anything we didnt like.

It was beautiful and clean, the staff were very attentive and the hot tub and outside area was great. Kitchen was well stocked as we ate our meals in the whole time. There is a hover and cleaning supplies which was a great bonus as I like to keep things clean. Location was good too, very close to Tenby and near to other towns with easy access to grocery stores, pubs etc. The farm is cute with animals on view. I would recommend this property. 😊

The beds were not very comfortable in our opinion, the single bed springs were very squishy which meant you sunk in very deep. The double bed was too firm for us and the double duvet meant my husband's feet were poking out the whole time and we were fighting over covers every night. I would recommend bringing your own single as well if you aren't used to sharing a small duvet.

The accommodation overall was lovely,the jacuzzi was amazing! Beautiful setting and the animal feeding experience included was the cherry on the cake!

Accommodation was overall clean enough but maybe a deep clean…skirting boards etc but that really wasn’t a big issue as it didn’t effect our stay! My little boy had an awesome birthday stay,we all did highly recommend and we would 1000% return! Also the welcome cakes,wine,milk,tea,coffee,sugar,condiments and cleaning products supplied were a lovely touch!