La Maison des Lofts - Par les Lofts Vieux-Quebec

Clean, open, bright and neat with all the necessary amenities. It is very close to hop on hop off stop 2 which was very convenient. Close to a grocery store and restaurants which was lovely.

We could have used wash cloths or makeup wipes in the bathrooms. Maybe fans in bedrooms because the upstairs rooms were warm. A lot of steep stairs that I was unaware of

Excellent stay and very comfortable. The only things we missed were storage for our clothing in the bedrooms and a coffee maker. At the price we pay, parking should have been included.

The doors of bathroom and bedroom need oil as it make much noise.

The property housekeeping was not prepared for guests, there were no towels, no extra toilet paper, no dishwasher detergent and we could not control AC nor turn on the Tv due to all remote controls did not have any batteries. One of the bathroom had no electricity for the whole day. We had to get the supplies at another location. The biggest issue and disappointment from our stay was that the hot tub (spa) was overdue on cleaning and maintenance prior to our arrival, we found a bloody bandaid floating in the hot tub, and the cushions were already damaged and placed on the side, yet the hotel charged us $500 deposit claiming it was our responsibility. After we provided photo and video proof that the unit was already damaged when we arrived, the hotel went unresponsive. I am a long time Hotel.com customer, and this is by far the worst hotel experience I have had.

The polite french people and kindness of quebec. A good location between the tourist side and the gritty side.

We were told we would get the entry code in a few minutes, and after 3 hours we went back to find a different person that gave us the code right away. We were tired after traveling for 8 hours and were frustrated.

Lovely, spacious loft apartment. Beds very comfortable. Well-appointed kitchen, with a large grocery store half a block away. Multiple bathrooms were a plus. Location very good, about 20 minutes walking distance to old city and many restaurants on the street where apartment is located. The second floor bedrooms/bathrooms location were nice to have away from the living area.

Steep, steep entry stairs. Hauling luggage and provisions for 5 people was definite exercise. Disappointed that second floor bedroom en suite was a queen bed. All other bedrooms were king beds, and I think the queen should have been in a bedroom without the bath attached. Couches in living area are very low and slouchy. Hard to lounge on them. We used bed pillows to prop ourselves up on the couches. No parking on site, and directions to parking garage(s) were very difficult to decipher.

Super beau loft, tout était propre, près de l’épicerie sur Charest est, à distance de marche raisonnable des plaines.