Kaila Na Ua Resort

Location to local food/ coffee was great. Swimming pool and attentive staff were awesome. Well connected resort owners for car hire, airport pickups drop offs, local sites and village visits were fun and memorable.

+ very friendly and supportive staff and owners + environmental resort concept, e.g. bikes available and complimentary local bus card

Where do you start, when you realise that out of all the places you can pick, that you picked absolutely the right one. Seriously, we walked into our room and said ...Wow... We were upgraded to an immaculately clean. pool side suite. Open the doors to a large seating area, looking over to the pool to the coral sea. We couldn't ask for more. We were given a complementary first day breakfast of fruit , toast and cereal, delivered to the room by Roz and Salote, and then later greeted by Warren .Roz and Warren are off the scale hosts. Nothing is too much trouble. The pool is big enough to challenge any gym goer with plenty of sun beds and umbrellas. They even have complimentary bikes and kayaks, and if that isn't enough, you get provided with bus cards to get you to town on busses that pass the drive every 15 minute. Nice restaurants are within a few minutes' walk . We loved every minute of our stay.

We sat and thought about what we didn't like, and we are still thinking......

Super lovely owners and staff. Great pool and selection of items to get on the beach with.

My bathroom was seperate but adjacent from my room, it was a fantastic view though so would often look out over the resort with a towel on 😅

We have stayed in over 50 properties booked through the Bookings.com platform and this is the first time we have left a negative review. Stay at Kaila Na Ua at your own peril. It is not as advertised. When we arrived at the property, the owner was so drunk that we smelled him coming before we saw him stumble down the stairs. He was barely able to walk and was unable to welcome us, take passport details or register our stay. We were left standing in the property driveway, wondering what to do. He drunkenly waved us to a room up several flights of steps, and watched us struggle with our luggage. (We were grateful for the help of our taxi driver.) He told us that the key was in the door - it was not - so unfortunately we needed to deal with him again. He took several minutes to find our key in his inebriated state. Our room had no running water, no drinking water and was so small that the door did not open without hitting the end bed. The next morning we went in search of breakfast, as there is no food offered at the property. There is also very little in terms of cafes or restaurants close by. There is no wifi either. The property is tired and poorly maintained. The pool area has no shade and is not at all inviting. This property is advertised as a resort, it is not. Expect dodgy ugly accommodation and even dodgier owner operators. The pricing of this property, for us over $220AUD per night is an absolute joke for what we would rates as less than backpacker quality accommodation. The owner's poor behavior meant that we did not feel safe staying there and we left after just one night. The owner has harassed us with several threatening emails (including having us stopped at the border...I mean really!) and has fabricated lies about us and our stay at the property. We registered our complaint with bookings.com who were as helpful as a third party platform can be in this situation: Bookings.

This was an amazing treat to stay here . Such a tranquil setting with beautiful pool as amazing flowers The birds and scent of the frangipani x we loved it here so much Amazing location and beautiful restaurants just up the road To top it all super helpful and friendly hosts

That we had to leave

We highly recommend a stay at Kaila Na Ua resort. Ros and Warren were fantastic hosts; they provided us with wonderful tips that allowed us to explore the neighbourhood as locals! They organised our airport pick up with Rish, a lovely & reliable taxi driver. The room had a great view, and the resort was very peaceful. We had a wonderful time; we felt so welcome! We look forward to coming back to Korotogo :-)

Hosts Ros and Warren were fantastic- so helpful and kind. The resort is beautiful, rooms very comfy and tastefully decorated. The pool and surrounding area are lovely- it is quite a blissful place to stay.

The studio had a fabulous deck with nice views and french doors that opened all the way to have a great indoor outdoor feel. The kitchenette had everything for making an easy breakfast. We had the whole place to ourselves which was a bonus especially for swimming in the pool.

The double bed was tiny with a very bouncy top mattress. There was enough room for a double or king bed which would have made sleeping much easier. We had our own sim card and hotspot but it was difficult to get on the internet. The owners offer paid wifi but it would have been nice to have free wifi for the price we paid for the room!