Viento Beach Lodge

Very clean. Friendly staff that are attentive. They had my room ready 5 hrs ahead of schedule. Great pool area. I would highly recommend.

Always came back to a clean room.

The location was perfect for my stay . Nice quiet and private the view every morning was beautiful.. I would definitely book again

Beautiful place, simple, functional, clean, instructions to enter the property were clear, I’ll definitely stay here again.

Everything was Fantastic

Excelente la recepción y servicio. Mi estadía fue muy agradable gracias al personal amable, con una empatía increíble. Gracias!!

Everything about this place is beautiful

From second floor - Saw things in hot tubs that I did not want to see and should not have been seen by my kids. Terribly loud. Could hear everything other patrons were doing. Cool place and Great location but the noise from other guests is too much.

There are no people working at this hotel. The check-in process is done entirely by phone, necessitating separate security codes for the gate, the building, and the room itself. That fact should be made more plain. Also, the hotel and Expedia should provide the traveler with a chance to provide the second credit card number in advance (see below). Also contributing to the negative check-in experience was the fact that we were asked to submit a second, separate, credit card for incidentals. This was in spite of the fact that we had already prepaid for the room via Expedia. They explained that they needed access to a separate number so that they would not have to go through Expedia to be compensated for the incidentals. I found this to be outrageous, especially considering that I am a frequent hotel user and this is the first time I had been asked for this information when booking through Expedia. Had I not indicated a nonrefundable booking, I would have simply canceled at that point and driven to another hotel. The general condition of the property was OK. Lots of concrete, and very little color. It wouldn’t kill the owners to splash a bit of color in the common areas —that would lend itself to a more welcoming and warm feel. The bed was comfortable and I would say that overall, the room experience was average to decent. But the check-in experience was so negative that I doubt I will ever return.

Best ever and the staff is so amazing