AVID Hotels - Fort Wayne North by IHG

Rude staff third shift employee. Very disrespectful and it’s been 5 days since I left no deposit returned yet. They also hold 100 that they yet to release back to my card.

All the amenities, room was small, fresh paint - updates stay was good

Nice clean hotel Easy to check in. Enjoyed our stay. Will come back.

Front desk lady was super trying. Hotel is obviously under staffed. Floors were dirty. One of our bedspreads was dirty. With everything white, it is easy to notice. Good note, We did not find any bugs, just really dirty floors. Breakfast had several hot grab and go sandwiches and egg bites in addition to fruit, yogurt and cereal.

The floors were not clean. My kid's feet were black when walking around on it. Smelled funky. But felt fine and safe. There was a group of teenagers playing ding dong ditch when we were there but they only did it once. Thankfully

The whole second floor smelled like a toilet. It was disgusting. It was very warm in the hall so as the night went on and it be came warmer the smell got worse. I went down to check out what was going on. They said it was the carpet and offered to change our room. At this point it’s 11 and my elderly mom was already in bed. So we didn’t want to move. When my daughter and myself finally came back into the room we noticed the door seal left a big gap and the area where you walked into the room and next to the bathroom smelled like the hall too. The gap also let light in from the hallway right into our eyes as we were trying to sleep. The breakfast was just frozen sandwiches warmed up, barely cold yogurt and a couple of fruits. Not that enticing. It’s too bad the smell was so awful. The room/hotel was clean.

The poop smell on the entire second floor!

Ice machine broken. Pool closed. Breakfast was blah. Room was however extremelly clean.

This was my second stay at the Avid Hotel. I chose it again because of its good location, ample parking, and hospitality. This trip was a ‘Girls Outing’. I want to specifically give a shout-out to Goldie, who I think is the hotel manager. At check-in, she was kind enough to ensure we all had rooms on the same floor. Her customer service and attention to every detail were outstanding. I also thank Goldie for her patience and problem-solving when one of the girls requested a room change. And I appreciate the 24hr fitness center. I will stay at the Avid Hotel whenever I visit Ft Wayne, and I highly recommend it to others.