The Venice Luxury Residences-Rare Units

The owner of the unit is very responsive and helpful. However, the concierge at Belini Tower was not that accommodating (from the security guard to the receptionist). They did not assist us properly in providing direction. We didn't know which elevator leads to the right tower. We got lost and wasted precious time before we found the correct unit (after going up and down different elevators). Poor signages. Not so ovious visual directions in the lobby. No one asking if we needed assistance (we kept asking but the directions given us were incorrect). In fairness, the unit owner apologized for the miscommunication. The room is clean. The A/C is strong. Hot water is working. But we can't close the bathroom door because the washing machine's water pipe is obstructing it. The WiFi is also not working. We reckon that it is still better to stay in an actual hotel to get better service.

The property was unsafe due to leaking from the ceiling; the place smelled old, and the cabinets were old and broken; the Wi-Fi wasn’t working; the fridge wasn’t cold, and the freezer didn’t even work. So disappointing for what I paid for it. It was a hassle overall. But the lobby was grand, and the staff, just the unit, had the issue.

Needs fumigation.

We liked the place. We are only staying for one night just to break travel time. Excellent food pplaces nearby pces

The place is good to stay, walking distance to Venice grand canal, accessible,aircon is working well as well as wifi, the host is very nice and approachable. There are some minor issues and I informed the host.

Property is dirty and have roaches

Bathroom amenities were not functioning properly

Apartment was clean and in great condition. Overall comfortable accommodation. However internet was not connected upon arrival; needed to contact owner to resolve.

Great location

Non availability of communication with unit host.