WoodSpring Suites Greensboro - High Point North

Location is perfect for my commute to work. Staff is very helpful. Pom, Kelly and Shante are exceptional team members.

I got there for a weeklong convention in North Carolina and even though I had a confirmation number on my phone I got there and told me they had no room for me. They were oversold and then I had no room so I had to go to a different hotel. That stinks. I had a confirmation number.

The price

The staff and the room was not up to par. The hotel was over booked and the room I stayed in had a leaking faucet. Members of management did not have any remorse for my situation. I was reimbursed and then was charged again.

Location

Staff basically none front office lady nice Kelly very rude unprofessional

The property is great and the front desk ladies that assisted especially the one who came in on her day off to assist is much appreciated . What makes this property poor is the fact the front desk was closed down before the end business hours which left several of us customers in the lobby some for 1hour and a half just to check in and get our keys to rooms we already paid for . There was an emergency phone in the lobby that we all used until finally someone showed up which happened to be the lady on her day off not sure what happened with that and it was never explained . We stayed for an entire weekend our room did not have wash clothes and we dialed zero on the room phone and the gentlemen who answered just kept saying il bring them we never got them and everytime we went downstairs to ask someone the window was down and no one was available . We ended up having go buy our own. We never saw a customer service rep at the front lobby until Sunday check out time and that’s when she supplied cloths and towels after letting her know about the experience we had but of course it was to late we already bought . Definitely need a more reliable and available customer service representative to help weekend traveling guest

Can't even give a review of the interior of the hotel because no one was there to check us in. There's a kiosk to use for after hours check in and no one would answer us. Had to take my 76 year old father across the street to check in at almost 11pm because the malfunction in the process. Will not be trying this place again.

Hotel Hell: Save a Few Dollars, Lose Your Mind This place is a complete joke. Don’t let the shiny new construction or bargain pricing trick you — you’ll pay for it in ways you can’t imagine. Here’s what you’re really signing up for: no staff on-site after 5 PM, no help before 9 AM, and zero basic hospitality. Just you, an empty lobby, and a cold, glitchy computer kiosk that’s supposed to replace human beings. Safety? Forget it. Service? Nonexistent. Peace of mind? Not a chance.

Hotel canceled our reservation while in the airport traveling to town

Clean rooms quiet