The Noble Cebu

Where do I start, my first customer service engagement through till end I felt like requesting or reporting issues like (door constantly ringing, running out of food for breakfast, no swimming for a day, wifi issues) the list goes on was a bit of a shock. A blocked toilet that was never actioned and having to move rooms. In check out to get bond back was a challenge also. Oh and having to come down 25floors to use the bathroom was the end for me. I'd never stay there again.

I am glad I booked the bedroom suite, it was very spacious. My whole extended family hanged out and we all enjoyed bonding in the room.

360 sky deck :) very relaxing.

Elevator takes a bit longer to wait. And we had one incident on the left side elevator from Lower Ground that when we were on our way back to our floor (23) , we dropped one floor down. The elevator did not move up , screen showed we are on floor 10 and we got lucky we managed to get out , and we we were on FLOOR 9. We were scared as we were with our 3 kids in it. The food in the restaurant , i think need improvement. First day of our arrival, we ordered lots of food but did not enjoy. Some food we ordered seems reheated or it was cooked from frozen.

Would not recommend the breakfast or the restaurant. The breakfast buffet was cold most times usually out of items.. The restaurant itself has horribly slow and non attentive server's....even by pilipino standards. Quiet location but most cab driver do not know where it is.

Good location close to IT Park. Food shops most white cabs know where it is and tours can pick you up from there.

Constant fire alarms going off at random times. breakfast made me ill even though it was included eat else where. Staff send you e mails and print them with fines and reminders of fortnightly pest control. No hot water.